Recent content by thomasperkins

This is exactly as my experiences. They were great offering help and advice and always responded promptly but as soon as you start pushing for a refund they become very unhelpful and either stop responding to emails or take days or weeks. I did phone eventually and still got me nowhere so I'm...

My aunty and uncle have a YouView box but is T1010 same as mine but they have had no problems (yet). They did buy it new though so if the problem is with the reconditioning this could explain it! To be honest, without tempting fait too much, this one has been OK since the original post (fingers...

Thanks for that reply. I felt like throwing away too but actually (touch wood) after the original post this T1010 box seems to have been OK. It has only crashed that once (so far) so not bad since October. A record so far I think!! After my email to Humax regarding this box crashing (at the...

Is that one different to the other YouView boxes?

To BlackHole: Sorry. Wasn't thinking. Of course it is - that's the one I've been looking at buying instead if I get the refund I hoped for.

Thank you for your reply. I have read of similar issues with the BT ones as well but I suspect they are keener to sort these as you are paying a subscription to BT for it. I presume BT would deal with it then. I suspect that the issues with mine are because they are reconditioned units. I...

I have had endless problems with my DTR T1000 Youview box crashing/ hanging/ not booting up/ missing recordings/ failing recordings etc. I bought my box reconditioned from Humax Direct website last October and have had problems pretty much from the beginning. I have had 3 different T1000 boxes...