Recent content by HughA

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    Playing video from Laptop on FVP-4000T

    How are you connecting the laptop to the HUMAX? Are you seeing your laptop listed as a media server on the left hand side of the MEDIA screen or are you connecting via USB as an external drive? I have found that some files don't show up on external USB connected drives but do show when...
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    Playing video from Laptop on FVP-4000T

    Not exactly the same as your problem but I had difficulty with a file I loaded onto my FVP 5000 from my PC using FTP. The file was .wtv format and it was not visible in the 5000's download folder although I could see it was there using FTP on the PC. If I edited the the filename to .mpg and...
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    Playing video from Laptop on FVP-4000T

    You may need to check that the external drive on the laptop is included in the Windows Media video library. The HUMAX will be looking in the library folder for the files.
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    FVP-5000T Problem

    Just an update. Manager at HUMAX phoned today and apologised for the delay. He confirmed that I was entitled to a brand new unit which will be delivered on Thursday.
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    FVP-5000T Problem

    Well, over a week now and no sign of the promised replacement box. I've e-mailed twice for an update but no reply, so will be phoning them again in the morning. Meanwhile the box has been behaving itself! I'm wondering if the problems I had were due to the recent Freeview reception problems...
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    FVP-5000T Problem

    Good suggestion but too late. Just been on the phone to Humax again and they are arranging for a new unit to be sent from the warehouse. If the replacement unit isn't brand new or if it is faulty I will be seeking a refund. Thanks for all your inputs.
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    FVP-5000T Problem

    Well, the problem has occured again so I will be on the phone to Humax again this morning to arrange a replacement.
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    FVP-5000T Problem

    Thank you all for your concerns. Be assured I will make certain that I get a NEW replacement unit! For interest, on my Humax Direct order confirmation the contact number for questions about the order is the same as that for Humax Support, so it is a little difficult to see who else I could have...
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    FVP-5000T Problem

    Fortunately my wife had copied them all down with pen and paper from our old box!
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    FVP-5000T Problem

    It is a 1 TB model but nothing much saved yet. A lot of timed recordings to set up again though!
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    FVP-5000T Problem

    Yes it was a new unit, it could hardly be anything else. Humax support seemed to be the obvious starting point to me!
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    FVP-5000T Problem

    Spoke to Humax support. They asked me to reset to factory defaults and if it happens again they will replace the unit.
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    FVP-5000T Problem

    I have just bought an FVP-5000T direct from Humax and my initial reaction was positive. It worked well and the UI was very responsive. Unfortunately it has started losing its tuning. Twice now all 6 DVB-T muxes have totally vanished for no apparent reason and have to be retuned. Their...
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