Recent content by pansy

UPDATE Just to let you know, I have finally settled this episode. I had become really stressed about the problems I was having with Humax and the last contact I had with CS was a request for them to collect the item. I was ignored all week, until the last minute when a driver called...

Thought I would update on the situation. I eventually rang them and spoke to an operator (one I had been emailing actually) and he was very nice. After asking me a few questions, he eventually told me that I was entitled to a refund, which would be given to me after they have collected the...

I've just joined here and I am going through everything you describe here. After the past couple of weeks, I've had enough! I tried scart, different hdmi, removing ethernet and moving my router! These were just a few suggestions that others had success with. Strangely, moving the router resulted...

They have answered my many requests for help over the past 10 days or so and I have no problem (so far) with the operators. In fact we have been writing backwards and forwards on a first name basis. I have actually been talking to two guys simultaneously. I think now that I have told them I...

Hello, I'm just waiting for a reply to the latest of my emails to Humax Direct. I bought a DTR T1000 on 9th January and it was terrible. That went back and another one came along to swap. It lasted 3 days! It's now back in it's box and I dearly wish I had never heard of Humax. I'm exhausted and...