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Foxsat Box becomes uncontrolable after a period

Ford.p

New Member
I hope I can have a helpful solution to my problem.
Have a Foxsat-HDR. For various reasons the unit is not left powered all the time. Recently the unit has started to not respond to commands from the remote control or the front panel buttons. It will attempt to change channel switching away from the watched channel but does not tune the new channel; that occurs when selecting a new channle by any means (EPG, Ch No., or Ch Up/Dn or remote or front panel). After a period of about 30 minutes it will not change channel or powerdown. Up to then it will respond to the remote or front panel.

Is this a software issue? tried reloading from screen commands.
 

Black Hole

May contain traces of nut
With all due respect, why should this be a software issue? Has there been a change to the software coincident with the fault symptoms?

Something has changed to induce this change in behaviour, but the "something" needs to be whatever can change spontaneously - such as hardware failure.
 

grahamlthompson

Well-Known Member
A Foxsat-HDR requires being left in sby overnight to keep the channels database up to date. By now it's probably way out of date. Firstly check you have channel 999 on the epg (if no do not attempt the reset - ask for more info). There hasn't been a software update for years. Post what software and loader version you have from diagnostics.

Could be worth flashing the custom firmware which auto updates to the latest version.

Then do a factory reset to rebuild the channel database.
 
OP
F

Ford.p

New Member
Checked the box for details, Software is HPRSFCI 1.00.21
Loader is V7.53
Update date is 27/07/12

The channel list is regularly updated both manually and automatically. the box is left powered when the house is occupied so I think that can be discounted.

What I've discovered over the weekend is disconnecting the HardDrive seams to solve the problem. Whilst it hasn't 'froze' during the hours we have been using the box since then.

More toughts, please.
 

Black Hole

May contain traces of nut
If it works without the HDD, there's a problem with the file system or with the HDD itself.

If you are willing to lose recordings you could try a format operation from the menus. Alternatively the custom firmware might offer file system repair tools to avoid reformatting (and losing recordings) - the HDR-FOX custom firmware does, but I'm not familiar with FOXSAT custom firmware.

If neither of those fix it, you could try replacing the HDD... but there's also the possibilities that it is the HDD interface on the motherboard, or the PSU, at fault.
 
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grahamlthompson

Well-Known Member
If it works without the HDD, there's a problem with the file system or with the HDD itself.

If you are willing to lose recordings you could try a format operation from the menus. Alternatively the custom firmware might offer file system repair tools to avoid reformatting (and losing recordings) - the HDR-FOX custom firmware does, but I'm not familiar with FOXSAT custom firmware.

If neither of those fix it, you could try replacing the HDD... but there's also the possibilities that it is the HDD interface on the motherboard, or the PSU, at fault.

The Foxsat-HDR CF has the same capability, No doubt thanks to members like AF123 and Raydon co-operating in the best traditions of the OS linux OS.
 
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