HDD must be formatted message after fix disk operation

Bobcoa

New Member
I have an HDR FOX T2 with a 1GB disk which is nearly full. Recently it became stuck after starting a delete. It simply continues to show the message “deleting” all the time.

I updated the firmware to 1.03.12 without any effect, so installed custom firmware 1.03.12 Mod 3.10.

I then ran fix-disk in Maintenance Mode and answered Y to having problems with a delete loop. On completion I exited but when the Humax rebooted it came up with the message “HDD storage must be formatted”. In the storage section total storage of 0.0GB is shown.

I re-entered Telnet which shows “Some areas of the hard disk not mounted. Not all functions available (normal if you have just run a disk check)”

I presume the data is still present but how can I make it visible?
 
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Bobcoa

New Member
Try running fix-disk again.
Thank you Black Hole. I did as you suggested and the memory has been re-instated.

Just one further thing, if you don't mind. The short disk self test came up with an error at LBA 0 but instead of all the other lines shown in the example in your instructions it merely provided an invitation to repair "y/n" .

In the first instance I tried "y". It said the rewrite had suceeded but then repeated the error message so I allowed the fixdisk to complete then confirmed it had worked.

An error had also been reported at LBA 0 on the original fixdisk run. I wondered if the error could be significant, particularly in view of its location, or whether it is safe to ignore it. Given that the disk seems to be functioning properly I do not wish to take an action which may have the potential for undoing the good work done.

Regards and thanks for your help.
 

MartinLiddle

Super Moderator
Staff member
An error had also been reported at LBA 0 on the original fixdisk run. I wondered if the error could be significant, particularly in view of its location, or whether it is safe to ignore it.
Can you cut ans paste the output from the web interface>Diagnostics>Disk diagnostics and then we can give you some informed advice.
 
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Bobcoa

New Member
Have done as suggested and report attached. It does not appear to be good. Sorry, the table format has been lost in pasting it.

Code:
!! WARNING !!

There appear to be some hardware problems with the internal hard disk on this device.

Disk overall health assessment is: FAILED!
Disk realloc sector count is: 3462

Don't panic; for help, visit wiki.hummy.tv

[IMG]https://hummy.tv/forum/file:///C:\Users\user\AppData\Local\Temp\msohtmlclip1\01\clip_image002.gif[/IMG]SMART data read from device /dev/sda

Disk Information

SMART Status

FAILED!


Model Family

Seagate Pipeline HD 5900.2


Device Model

ST31000424CS


Serial Number

5VX12MHR


LU WWN Device Id

5 000c50 02aa5fe7a


Firmware Version

SC13


User Capacity

1,000,204,886,016 bytes [1.00 TB]


Sector Size

512 bytes logical/physical


Rotation Rate

5900 rpm


Device is

In smartctl database [for details use: -P show]


ATA Version is

ATA8-ACS T13/1699-D revision 4


SATA Version is

SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)


Local Time is

Wed Jun 1 10:41:11 2016 BST


SMART support is

Available - device has SMART capability.


SMART support is

Enabled


Attributes

ID

Name

Flags

Raw Value

Value

Worst

Threshold

Life Left

Notes

1

Raw_Read_Error_Rate

POSR--

238773540

108

099

006


-

3

Spin_Up_Time

PO----

0

096

095

000


-

4

Start_Stop_Count

-O--CK

8984

092

092

020

90%

-

5

Reallocated_Sector_Ct

PO--CK

3463

016

016

036

-31%

FAILING_NOW

7

Seek_Error_Rate

POSR--

88879580

079

060

030


-

9

Power_On_Hours

-O--CK

4317

096

096

000

96%

-

10

Spin_Retry_Count

PO--C-

0

100

100

097

100%

-

12

Power_Cycle_Count

-O--CK

4496

096

096

020

95%

-

184

End-to-End_Error

-O--CK

0

100

100

099


-

187

Reported_Uncorrect

-O--CK

18

082

082

000


-

188

Command_Timeout

-O--CK

2869081932444

100

095

000


-

189

High_Fly_Writes

-O-RCK

0

100

100

000


-

190

Airflow_Temperature_Cel

-O---K

43

057 (43°C)

043 (57°C)

045 (55°C)


In_the_past

194

Temperature_Celsius

-O---K

43

043

057

000


-

195

Hardware_ECC_Recovered

-O-RC-

238773540

049

036

000


-

197

Current_Pending_Sector

-O--C-

0

100

100

000


-

198

Offline_Uncorrectable

----C-

0

100

100

000


-

199

UDMA_CRC_Error_Count

-OSRCK

0

200

200

000


-

Self-test logs

No.

Description

Status

Remaining

When

First Error LBA

# 1

Short offline

Completed: unknown failure

90%

4315

0

# 2

Short offline

Completed: unknown failure

90%

4315

0

# 3

Short offline

Completed: unknown failure

90%

4315

0

# 4

Short offline

Completed: unknown failure

90%

4315

0

# 5

Short offline

Completed: unknown failure

90%

4313

0

# 6

Short offline

Completed: unknown failure

90%

4313

0

# 7

Short offline

Completed: unknown failure

90%

4313

0

# 8

Short offline

Completed: unknown failure

90%

4313

0

Rendered in: 0.845 seconds
 
Last edited by a moderator:

MartinLiddle

Super Moderator
Staff member
The reallocated sector count of 3463 is high (although higher numbers have been reported) and I would suggest the hard drive should be replaced as soon as possible.
 

prpr

Well-Known Member
That disk is b*ggered. Copy off anything you want to keep (if you've managed to resurrect the filesystem), don't record to it and get a new disk ASAP.
 
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B

Bobcoa

New Member
Thanks everyone for your help and advice (and to Black Hole for pointing me to the section on pasting data). It has been a great help to someone new to exploring beyond the standard record and playback.

I shall now search the postings for info on disk replacement to ensure I follow the right course of action from here on.
 

Trev

The Dumb One
I think that BH was actually cryptically inviting you to enclose your listing in a Code window so that it didn't take up about 10-15 screens full.;)
 
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