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Humax FoxSat-HDR fault - am I correct in my diagnosis?

frogman23

New Member
My Humax FoxSat-HDR with standard firmware, which must be about 8 years old and has been in pretty constant use, has developed a fault.

Although I can watch Freesat, every time I change a channel I get a brief message of "No or Bad Signal" before the channel is then displayed. It's impossible to record one channel and watch another. I have 2 feeds from the dish but, when I bring up the Humax Diagnostics, Tuner 1 shows nothing while Tuner 2 shows Strength of 90 - 100% with Quality at 100%. If I swap the cables, I still get Tuner 1 showing nothing while Tuner 2 is OK. Because Tuner 1 is always showing nothing while Tuner 2 shows a strong signal regardless of which cable serves which tuner, I would have thought it was probable that the PVR was at fault rather than the dish or cabling. Would that be correct?

I'd be grateful for any help or confirmation of my diagnosis, or suggestions of other tests I might run - many thanks in advance.
 

Trev

The Dumb One
Just one thing.
Don't retune/factory reset or it will break it as tuner 1 needs to be able to access the Freesat home transponder to establish your postcode before it can go further.
 
OP
frogman23

frogman23

New Member
Thanks for that, Trev - I sort of suspected myself that a re-tune might do more harm than good, so steered clear.
 
OP
frogman23

frogman23

New Member
Thanks to those who offered advice. I managed to borrow another Humax box to test and that worked flawlessly, with both tuners reporting good signals. So I'm now looking forward to my new HDR 1100S
 

Trev

The Dumb One
And pretty soon pining for your Foxsat.
Let us know how you get on with it please.
 
OP
frogman23

frogman23

New Member
I know what you mean - I've had great service from the old Foxsat, and have never felt the need to change it until now. I'll post back after I've got it and had a chance to play with it.
 
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