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humax youview box problem

#1
our box keeps changing channels on it's own, we have even removed the battris from the remote but this did not solve the problem. It also adjusts the sound on it's own. Anyone have any idea why this is happenning.
 

Black Hole

May contain traces of nut
#2
Same advice as with any other remote problems. See HERE (click), section 13.

If none of the suggestions solves your problem, cover up the IR receiver completely and see if the unit still misbehaves - if so, you have a fault.