Resolved Issue with Two-step verification emails not arriving

[Brian]

I have been having an issue when trying to Log in to the forum using Two-step verification.

The email containing the passcode has not been arriving, so I have been having to resort to using Backup codes instead.

Has anybody else had this issue?

I suspect this is something that only @af123 will be able to resolve.

 

[MymsMan]

Never realised that it was an option!
As an ordinary user never felt the need for additional security on a forum

 

[prpr]

The email containing the passcode has not been arriving,

Have you not got a device that you can use an authenticator app. on instead?
Email is hardly great for security, and it's unreliable due to spam arms wars.

 

[Brian]

Never realised that it was an option!
As an ordinary user never felt the need for additional security on a forum

It is required by the forum software to access the Admin control panel.

Have you not got a device that you can use an authenticator app. on instead?
Email is hardly great for security, and it's unreliable due to spam arms wars.

I do have suitable devices, but have never needed to use such an app. The single use backup codes work okay, and are only needed every 30 days.

 

[af123]

Has anybody else had this issue?

I never realised you could get them via email.
I took a look and I can see the messages going to you and being accepted by the servers that host that email address. Could they be ending up in the spam folder there?

 

[Brian]

I have just checked, and yes they are in my junk folder, the first one dates from last Saturday.

They never used to go in my junk folder, so I know where to look next time.

 

[Wallace]

I don't use the email option. Many of the sites if frequent have 2FA so I use an authenticator app. Saving the backup codes to an encrypted drive on partition on my PC.

 

[prpr]

but have never needed to use such an app.

I've got 15 things on mine now.
Folk really need to do better. No wonder the phishers/vishers/scammers/crackers/guessers/whatevers do so well out of people.

 

[Brian]

Thanks for all of the comments.

I have now enabled Verification code via app, and have also found that this feature is already available on my devices, without having to install an authenticator app.