Today no programs are showing in the tv guide, so I cannot set any programs to record. I have an identical box in another room & that shows the programs so it must be a problem with this box. I have rebooted 2 or 3 times & changed the batteries in the remote. Any ideas?
No need for offensive terms. Just clarify which reboot you mean.
A cold (or hard) reboot is what worked. (Power off, possibly wait a while, power on)
A warm (or soft) reboot would probably describe the act of turning off and then on with the remote - and doesn't have the desired effect.