Recorded Shows Not Playing Back (fixed)


Just wanted to share with everyone my experience from last night.

I switched on my HDR-FOX-T2 as usual with no issues. (Currently running 2.19 / of the custom firmware).

Then a few minutes into being on, I noticed on the LCD display - "Rebooting in..." and an countdown from five seconds. The machine rebooted. No issue. The box rebooted and ten minutes later it started to record a show. While recording a programme, I wanted to watch another programme which had been recorded earlier over the weekend but this failed. The screen is blank and then the "This channel is scrambled" message appears. I was afraid I had lost all my recordings for the past few days. I did notice that the Red Ring package was not working as expected. The display was scrolling the name of the programme and running time, rather than the custom option I had selected of <TIME> <RUNNING TIME>.

In the end, once all the recordings for the evening had stopped, I ran the fix-flash-packages diagnostic. I then rebooted the box and all is working fine. Anybody else had similar issues?

Black Hole

May contain traces of nut
That sounds like the "lost encryption keys" syndrome, nothing to do with redring or fix-flash-packages. Shame, you could have done some useful tests. See HERE (click).


Thanks Black Hole. I was thinking of going down the fix-disk route if the issue had persisted. Do you know what causes this and why it happens? Could it happen again?


Staff member
I think most of us see it occasionally - in my case not more often than a couple of times a year.