Remote issues since May firmware update, older firmware

penx

New Member
Since the May firmware update, our remote stops working after several minutes (anywhere from 30 seconds to 10 minutes).

(the remote is in STB mode, it still lights up when you press a key, I've tried a factory reset and different remote codes by holding down OK and 0).

Power cycling the box fixes the issue (without doing anything to the remote), so I suspect it's a hardware or software issue with the box/IR receiver - and the fact that it coincided with the firmware update on a device that has worked fine for years makes me lean towards software.

Humax support have told me to buy a new remote, that it's not a software issue, and that they won't provide me with old firmware to validate this myself.

Has anyone heard of a similar issue?

Does anyone know how I can get a copy of the firmware before the May 2022 update?
 
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