rs remote not updating scheduled programs

[Ian Jukes]

For a few weeks, the rs portal has not been showing the correct schedule from my HDR-T2
I tried a few obvious things, including wiping and re-installing all the firmware and custom firmware from scratch.

Today I removed the device from the rs portal and then re-registered it,

This gave me the following message which seems to indicate the underlying issue

Registering with remote scheduling server.

>> Created new account, xxxxxxx@xxx.oxxxxrg
>> An initial password has been sent via email.

Sending TBL_RESERVATION schedule information to remote server.
Failed: database disk image is malformed (database disk image is malformed)

Any idea how can I fix this?

ps. the Smart for the Hard Drive indicates no faults.

 

[peterworks]

Thanks to prpr's suggestion I applied:

cd /mod/etc
mv queue.db queue_old.db
sqlite3 queue_old.db ".dump" | sqlite3 queue.db
rm queue_old.db

That produced no errors! but resulted in an empty queue.db so problem solved.

You could try this but be aware that your scheduled programs will disappear and you will have to reenter them.

 

[MymsMan]

The sample is for the queue data base but the same principles would apply to the rsv.dd /var/lib/humaxtv/rsv.db

You should be able to restore your recording schedule from a backup using the webif Schedule backups page,

 

[Ian Jukes]

After removing the /var/lib/humaxtv/rsv.db and rebooting the box
My box rebooted and automatically restored a backup schedule - still did not work
And as a further note the remote portal reports "Your device has not yet uploaded initial data" despite it showing last communication was but a few minutes ago.
I suspect the backup also is broken.

I removed auto-restore package, and removed the rsv.db again and rebooted
The schedule is now empty - and I added a single reservation and rebooted the Hummy again to be sure.
Waited for the remote portal to show the box had connected again, but the portal still reports "Your device has not yet uploaded initial data"
and does not show any info from the box

Manually ran /mod/sbin/rs_process >> /mod/tmp/rs.log 2>&1

rs.log contains nothing

remote portal is showing recent activity for my HDR-T2

Recent Activity (reverse order)

Time	Message
01/05/2020 20:21:32	System booted (Unknown 4).
01/05/2020 20:16:10	System booted (Unknown 4).
01/05/2020 20:06:48	System booted (Unknown 4).
01/05/2020 10:37:45	Recorded: Rising Damp/Rising Damp (30 minutes - ITV3)
01/05/2020 09:00:10	Recorded: Andromeda/Andromeda (59 minutes - Horror Channel)
01/05/2020 03:24:39	Recorded: Rising Damp/Rising Damp (20 minutes - ITV3)
01/05/2020 02:20:43	Recorded: 8 Out of 10 Cats Does Countdown/8 Out of 10 Cats Does Countdown (64 minutes - More 4)
01/05/2020 01:00:26	Recorded: Adult Swim/New: Mr. Pickles [adult swim] (12 minutes - E4)
01/05/2020 00:49:45	Recorded: Adult Swim/New: Robot Chicken [adult swim] (16 minutes - E4)
01/05/2020 00:47:59	Recorded: Adult Swim/New: Robot Chicken [adult swim] (16 minutes - E4)
01/05/2020 00:01:52	Recorded: Horizon/Horizon (60 minutes - BBC FOUR)
30/04/2020 21:52:57	Recorded: DEVS/Devs (49 minutes - BBC TWO HD)

so some communication is happening,
but no schedule nor an EPG in the remote portal

 

[Ian Jukes]

I then deleted all the databases listed under the webif manage databsaes (except the webif one)
rebooted and it did a channel search etc.

Then it worked - so I dfon't know exactly which database was at fault but hey it seems to be working again

 

[grantr22]

Hi guys,

Apologies this is slightly aside from topic but I hope you might be able to point me in the right direction or to another thread I've not managed to find

I've had an HDR (500GB) for about 7 years, been using using custom v3.13 since it was released and had the remote scheduler set up no problem all this time.

I've just bought another unit (1TB) and installed custom firmware 3.13 all no problem.

Installed remote scheduler and linked it to my existing RS account with no problem, and i can access my new box via the webif and IP.

The issue is the EPG from my 1TB will not load to the remote scheduler. (The 500's EPG is still working when I select that machine instead).

When adding the 1TB box to my account I got the following log (this is just the top few lines but it's the same all the way down).

0 entries found?

Any help would be greatly appreciated, I've been trying everything I can think of for hours now

Sending TBL_RESERVATION schedule information to remote server.
Already up-to-date.
Sending pending schedule information to remote server.
Already up-to-date.
Sending channel information to remote server.
Already up-to-date.
Sat May 30 13:24:41 2020 + Negotiating EPG transfer for net 12333 (Yorkshire)
Sat May 30 13:24:45 2020 - Wants service 4170 (>1591480800)...
Sat May 30 13:24:45 2020 0 entries found.
Sat May 30 13:24:45 2020 - Wants service 4287 (>1591485600)...
Sat May 30 13:24:45 2020 0 entries found.
Sat May 30 13:24:45 2020 - Wants service 4352 (>1591486200)...
Sat May 30 13:24:45 2020 0 entries found.
Sat May 30 13:24:45 2020 - Wants service 4416 (>1591473600)...

 

[grantr22]

Update: I found how to do the EPG reset from the maintenance mode menu, and it seems ok now.