Settings lost, then signal lost, then settings lost again

When I turned on the Fox T2 it seemed to have reset itself to factory settings - I was prompted to enter display ratio, retune the channels, etc. It had also lost the recording schedule, LAN settings, etc.
I reset the LAN settings and used the web UI to restore the box, then rebooted. When it rebooted I couldn't get a signal on any of the channels. I power cycled the box, and TV signal was restored, but my LAN settings had been reset again.
Things now seem to be back to normal, but does anyone know what the underlying cause might be?
 
Just reporting an identical sounding issue.
Happened september 2020 - all settings lost.
The same day my second box froze and required a cold boot.
I put it down to a mains spike at the time.
 
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