WiFi Unable to Connect

R

royboy

Member
Hi there not too sure if Im in the right place.
I need some help as just this morning having press tv portal, I have a flag saying "unable to connect to network" check settings.
When I went into WiFi settings I get flag saying LAN unpluged?
All connections are good as far as I can see. Any ideas. It has been working perfectly up till this morning.
Regards,
Royboy.
 
I think, presuming you have not disturbed anything since it was working, you just need to be patient - there are occasional spasms. On the other hand, is there any chance it has updated firmware overnight? How is the rest of your WiFi network behaving?
 
ChrisDaniels said:
Reapply the wifi settings and confirm it says connected at the end.
Then retry.
Click to expand...
Hi Chris, just seen you message. Yes I have reapplied the settings and confirmed. Still puzzled. Do you think it might be the dongle not recieving the signal from my netgear box. You can see by my jargon that I'm not too par-fay with this sort of technology.
Regards royboy.
 
ChrisDaniels said:
Reapply the wifi settings and confirm it says connected at the end.
Then retry.
Click to expand...
Hi Chris
Just to bring you up to speed. flag saying network disconnected, LAN unpluged.
When I go into LAN settings it reads:- Configure IP DHCP
IP address 192.0.2.100
Netmask 255.255.255.0
Gateway address 0.0.0.0
DNS address 192.168.1.1

Regards
Royboy
 
Agree about the Gateway; also the DNS being on a different network segment to the IP address of the Humax looks odd. Roybot, what sort of router do you have? Have you changed the configuration recently? Have you tried power cycling the router?
 
Agreed, DHCP should give you good settings, so it's probably the router sending bum info. Try power-cycling the router (then reboot the Humax).
 
royboy said:
Hi Chris
Just to bring you up to speed. flag saying network disconnected, LAN unpluged.
When I go into LAN settings it reads:- Configure IP DHCP
IP address 192.0.2.100
Netmask 255.255.255.0
Gateway address 0.0.0.0
DNS address 192.168.1.1

Regards
Royboy
Click to expand...

Those network settings won't get you connectivity to the Internet - you've no valid gateway, nor can you reach your DNS server.
If those settings have been given out by the Netgear's DHCP server, then it's misconfigured.

The IP address is in one of the blocks from RFC5737: "IPv4 Address Blocks Reserved for Documentation", so that's weird too.
 
MartinLiddle said:
Agree about the Gateway; also the DNS being on a different network segment to the IP address of the Humax looks odd. Roybot, what sort of router do you have? Have you changed the configuration recently? Have you tried power cycling the router?
Click to expand...
Hi the router is a netgear WGR614v9 I've not altered anything with the router except today I tried using port 3 instead of port 1 but still the same.
My blackberry phone looses wifi when I'm in the same room as the humax?
I'm using a edimax EW-7711USn dongle with an 802.11b/g/n high gain USB adapter.
When I tried putting the DNS address in the gateway addresss again network disconnected. LAN unpluged?
Could the router be weak for what ever reason and not sending a strong enough signal to the dongle thus my phone does not also pick it up?
Regards Royboy
 
Andrew Benham said:
Those network settings won't get you connectivity to the Internet - you've no valid gateway, nor can you reach your DNS server.
If those settings have been given out by the Netgear's DHCP server, then it's misconfigured.

The IP address is in one of the blocks from RFC5737: "IPv4 Address Blocks Reserved for Documentation", so that's weird too.
Click to expand...
Hi there,
I'm afraid a lot of this stuff is going over my head.
I was a panel beater by trade. (for my sins)
Regards, Royboy.
 
Black Hole said:
"Turn it off and turn it on again" LOL!
Click to expand...

Hi, now if you'd have said that I would have known what to do, as the last time I power cycled it was to Southend on Sea and back when the king was still alive LOL.
Yes I've done that as well to no avail.
Regards Royboy.
 
I would look at the back of the router, there will probably be a tiny pin hole labelled as "reset". If you press this in for a second or two it will reset any settings that might have been changed accidentally, taking it back to how it was when it came out the factory.
This will also reset any security & passwords that you may have setup, so beware!
 
ChrisDaniels said:
I would look at the back of the router, there will probably be a tiny pin hole labelled as "reset". If you press this in for a second or two it will reset any settings that might have been changed accidentally, taking it back to how it was when it came out the factory.
This will also reset any security & passwords that you may have setup, so beware!
Click to expand...

Chris I've reset the router so many times that I've lost count. Because I reset it I presumed the user name and password (as you warned) would go back to factory settings. This did not help as the Humax found the old one (my chosen one). When I put in the new one (factory one) it still could not connect. However I changed ports and pressed so many buttons and bells that for one very short period I had a wifi connection but the BBCi player flaged up that it could not connect to server?
So I have now ripped out this router and intend to completely start afresh tomorrow as if I've just bought it ( I will remove any programs that relate to it first) But I'm not holding my breath...............does anyone know of a decent reliable router? Incidentally I can get iplayer perfect on my PC so it don't seem to be my Virgin modem.
Regards,
Royboy.
 
If you've reset the router, it shouldnt be hanging on to the old username/password.. that implies that its not reset..
I would dig out the manual - or find one online.
 
ChrisDaniels said:
If you've reset the router, it shouldnt be hanging on to the old username/password.. that implies that its not reset..
I would dig out the manual - or find one online.
Click to expand...

Hi Chris,
If I turn on the router with out the connection cables will it reset if I press the button for say 5 seconds?
Then reconnect from scratch.
Regards
Royboy
 
If I remember correctly, a factory reset on my hub requires the reset button to be pressed for 30 seconds, followed by 60 seconds power-off. A few seconds might not be enough.
 
fenlander said:
If I remember correctly, a factory reset on my hub requires the reset button to be pressed for 30 seconds, followed by 60 seconds power-off. A few seconds might not be enough.
Click to expand...

Cheers, I'll try and download some intructions from the web before I start.
Regards,
Royboy
 
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