Recent content by Polly P

Hi Mike, Did you get a reply to your email?

Just a quick update... Humax Support emailed me advising a factory reset & a manual retune - both of which I've done and the problem still persists. Have emailed them back & am awaiting a further response...

Thank you. I tweeted Humax today & have been told to wait until tomorrow for Customer Services to contact me. If not, I've been told to go back to the Twitter account and they'll see if they can help...

Hi Mike, It seems we have exactly the same problem! It is so frustrating isn't it? My picture seems to be fine for a short time & then off it goes, stuttering & breaking up with the signal quality fluctuating wildly. I also emailed Humax UK support (on Saturday) but have not had a reply as yet...

Yeah, indoor aerial usually. I know that's not the best but the box has worked perfectly for 5 months so not sure why it would just stop working now? I will try it downstairs with the other aerial - once the footballs's finished:-)

Thanks so much for your help. I'll double check the cabling and plug the box in downstairs (connected to roof aerial) and report back.

It's a reconditioned Grade A, bought directly from Humax.

Thanks for your reply:-) I've tested the aerial by plugging it directly into the TV rather than the Humax box - the picture is perfect on all channels... Not sure how far I am from the transmitter, N19 is first part of my postcode. Thanks for your help.

Hello, New here so please bear with me:-) Bought my PVR in Feb & it worked perfectly until yesterday. The picture now stutters on all channels, I checked the Signal Quality & it was constantly fluctuating between 40% and 100% (signal strength is 81%). I powered the Humax off for a while and...