Actually, Black Hole, that is not quite correct.
Quote from the Which Website
The problem which you have identified is that my claim would be against the retailer who has gone bust. It is harder to pursue the manufacturer because the contract (of sale) was not with them.
The point for...
OK, I spoke to them on their 0844 number. Their opening gambit was that it was out of warranty so they couldn't help. That was after being held in a queue for over 5 minutes. Eventually they then stated that they would repair it as a good will gesture but only if I had the original receipt. They...
Wrong! I didn't buy it online, but in store (from Comet as stated earlier). So, taken away from the store about 3pm on 21st Nov 2010. Email sent to Humax at 00:25 on 21st Nov 2012. It would be a bit harsh to claim that to be outside the 2 year warranty. Even if they claim that to be the case, I...
Thanks brian and HarveyB. I've found the credit card statement - I bought it on 21st Nov 2010. I sent them the email informing them of the fault on 21st Nov 2012. Anyone fancy running a book on whether or not they'll take it back? I bought it from Comet, so no chance of taking it back to the store!
Black Hole, you wrote about a 2 year warranty if registered the purchase.
so who was pretending to be you in the first response to this thread that went
"My first preference is a warranty claim - if you work fast you should be OK, I believe Humax offer 2 years. Receipt should not be a problem...
Agreed prpr.
Black Hole, you wrote about a 2 year warranty if registered the purchase. I believe I did, but I can't find a way of checking - no online "my registered products" page unlike most of the other consumer electronics manufacturers. Its absolutely typical. I've got 3 box files full...
Thanks af123. When I get the " CRASH -Wait message, I don't get it just the once. As I said in the original post, it loops trying to reboot, and failing - ad infinitum. Switching off for 10 minutes or so clears the problem - another sign that possibly it is an overheating problem. I've tried...
Thanks Black Hole.
The odd thing is, the problems all started when I upgraded to custom firmware 1.02.20_mod_1.13. I was well and truly dissed on this forum for suggesting that there might be a connection. It seemed to be a bit better under 1.02.28_mod_2.11, but had got a whole lot worse some...
I've had my Hdr-Fox2 since Dec 2010 and until a year ago it behaved impeccably. Then, following an upgrade to the custom firmware (probably a coincidence) it started occasionaly losing comms on the HDMI output - sometimes on picture, sometimes sound, sometimes both (it is connected to a Samsung...
Last night the machine was in heavy use. I had disabled samba and mediatomb. At one point I was copying one file to my network storage (via the webif), while streaming HighDef content to vlc on a PC, while my better half was watching a 3rd recorded HighDef recording on the TV, and running a...
Not guaranteed Black Hole. last night I also watched an old episode of New tricks and a recording of frozen planet without any problems. Coincidentally, there was no significant activity on the PC or computer network at the time. I think that I shall reduce the functionality - disable mediatomb...
10 processes identified as mediatomb. I've been looking around the filesystem. Only one startup entry in /mod/etc/modservices and nothing in /mod/mediatomb would seem to run multiple instances. Perhaps it multithreads and runs as multiple processes?
Thanks Chris, but let me reiterate that :
I have had the machine for over a year. I have never had this or any other problem until I updated the firmware and installed the additional software packages. The first HDMI problem occured within about 30 minutes of installing the software. I have not...
Thanks Chris,
and neither would I have expected it to, but I'm not sure that its comforting to know. The first thing I did was to check the cables.
So, should I presume that I am the only person to have had this problem. Perhaps its a coincidence. It sounds to me more like a hardware issue. I...
Thanks Black Hole. Certainly, I only mod-ed the box because I was secure in the knowledge that I could revert to the official firmware. However, see that as a last resort. In the meantime, I was trying to find out if anyone else had a similar problem. I could understand it if the box was...
Help!!
Has anyone else come across this problem? I have had my unit for over a year, and never had any problems with it.I certainly have never had any problems with the HDMI sync to my Samsung LE37R8 TV.
Today I installed the modified firmware, (1.02.20_mod_1.12) and installed the web...
Actually, Black Hole, that is not quite correct.
Quote from the Which Website
The problem which you have identified is that my claim would be against the retailer who has gone bust. It is harder to pursue the manufacturer because the contract (of sale) was not with them.
The point for...
OK, I spoke to them on their 0844 number. Their opening gambit was that it was out of warranty so they couldn't help. That was after being held in a queue for over 5 minutes. Eventually they then stated that they would repair it as a good will gesture but only if I had the original receipt. They...
Wrong! I didn't buy it online, but in store (from Comet as stated earlier). So, taken away from the store about 3pm on 21st Nov 2010. Email sent to Humax at 00:25 on 21st Nov 2012. It would be a bit harsh to claim that to be outside the 2 year warranty. Even if they claim that to be the case, I...
Thanks brian and HarveyB. I've found the credit card statement - I bought it on 21st Nov 2010. I sent them the email informing them of the fault on 21st Nov 2012. Anyone fancy running a book on whether or not they'll take it back? I bought it from Comet, so no chance of taking it back to the store!
Black Hole, you wrote about a 2 year warranty if registered the purchase.
so who was pretending to be you in the first response to this thread that went
"My first preference is a warranty claim - if you work fast you should be OK, I believe Humax offer 2 years. Receipt should not be a problem...
Agreed prpr.
Black Hole, you wrote about a 2 year warranty if registered the purchase. I believe I did, but I can't find a way of checking - no online "my registered products" page unlike most of the other consumer electronics manufacturers. Its absolutely typical. I've got 3 box files full...
Thanks af123. When I get the " CRASH -Wait message, I don't get it just the once. As I said in the original post, it loops trying to reboot, and failing - ad infinitum. Switching off for 10 minutes or so clears the problem - another sign that possibly it is an overheating problem. I've tried...
Thanks Black Hole.
The odd thing is, the problems all started when I upgraded to custom firmware 1.02.20_mod_1.13. I was well and truly dissed on this forum for suggesting that there might be a connection. It seemed to be a bit better under 1.02.28_mod_2.11, but had got a whole lot worse some...
I've had my Hdr-Fox2 since Dec 2010 and until a year ago it behaved impeccably. Then, following an upgrade to the custom firmware (probably a coincidence) it started occasionaly losing comms on the HDMI output - sometimes on picture, sometimes sound, sometimes both (it is connected to a Samsung...
Last night the machine was in heavy use. I had disabled samba and mediatomb. At one point I was copying one file to my network storage (via the webif), while streaming HighDef content to vlc on a PC, while my better half was watching a 3rd recorded HighDef recording on the TV, and running a...
Not guaranteed Black Hole. last night I also watched an old episode of New tricks and a recording of frozen planet without any problems. Coincidentally, there was no significant activity on the PC or computer network at the time. I think that I shall reduce the functionality - disable mediatomb...
10 processes identified as mediatomb. I've been looking around the filesystem. Only one startup entry in /mod/etc/modservices and nothing in /mod/mediatomb would seem to run multiple instances. Perhaps it multithreads and runs as multiple processes?
Thanks Chris, but let me reiterate that :
I have had the machine for over a year. I have never had this or any other problem until I updated the firmware and installed the additional software packages. The first HDMI problem occured within about 30 minutes of installing the software. I have not...
Thanks Chris,
and neither would I have expected it to, but I'm not sure that its comforting to know. The first thing I did was to check the cables.
So, should I presume that I am the only person to have had this problem. Perhaps its a coincidence. It sounds to me more like a hardware issue. I...
Thanks Black Hole. Certainly, I only mod-ed the box because I was secure in the knowledge that I could revert to the official firmware. However, see that as a last resort. In the meantime, I was trying to find out if anyone else had a similar problem. I could understand it if the box was...
Help!!
Has anyone else come across this problem? I have had my unit for over a year, and never had any problems with it.I certainly have never had any problems with the HDMI sync to my Samsung LE37R8 TV.
Today I installed the modified firmware, (1.02.20_mod_1.12) and installed the web...
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