You could, of course, be watching BBC1 and recording BBC2, BBC NEWS and BBC4 and would only be using one tuner. But the point is well made. Some people do complain that not all the tuners are working.
Thank you for all your advice and suggestions. Apologies for the delay, but I was trying to sort this out before I went on holiday. I tried just about everything that you all suggested after I returned from holiday, and then after Christmas we decided to return the 5000T to Curry's. Eventually it was replaced with a new one, and (for now) it works perfectly. After all this, it was obviously a faulty recorder. Time will tell if the replacement goes the same way.
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