Hi everyone I have a bit of a dilema that I would like to share with you in order to seek your experiences, knowledge and advice. Deep down, I expect that I will be told, "the choice is yours" but nonetheless, any comments would be very much welcomed! I purchased a company refurbished Hummy 9200 11 months ago now (through the official Humax company website) and are considering an exchange under warranty before the 12 months expires as we have a couple of frustrating issues with it. Namely; the series link recording feature misses episodes approximately 10% of the time and; the box freezes in whatever mode it is currently in i.e. if it is fast-forwarding, we often cannot get it to play again at the correct speed unless we switch it off at the mains and start again (we have tried using the buttons on the front of the box but even these do not work when it freezes. We have the latest software update installed and have re-set the box to its default factory setting as recommended by other threads on this site but all to no avail. On the one side, we bought a PVR that advertises certain functions and we expect it to perform those well. On the other side, we bought it factory re-furbished and it cost significantly less than other makes so perhaps we should just learn to live with it. As an aside, but another issue, I have tried installing the supplied Media elinker software only to be advised that the file MFC71.dll is missing. Again using this website, people appear to be recommending Andy Chappell's Media Controller (although I note this is dated 2007). Would anyone happen to know if downloading this software would resolve the file transfer issue and enable me to transfer the programmes from rthe PVR to the PC/DVD? I hope you can shed some light on my issues. Many thanks.