Aura failing to record Channel 5 HD

[Geoff_w]

For the last couple of weeks my Aura has been failing to record Channel 5 programmes which are on a series schedule. I've had to resort to setting up a manual recording at the same time. The 'Preparing to Record' notification pops up 10 minutes before the series recording is due as per normal, but the recording just doesn't happen. The series schedule has moved on to the next programme.

Is anyone else having this problem? It's only happening on Channel 5, every other recording on other channels work perfectly.

 

[EEPhil]

Is anyone else having this problem? It's only happening on Channel 5, every other recording on other channels work perfectly.

Might be helpful if we know what programme you are trying to record, and whether the same problem occurs on Channel 5 SD. Unfortunately i can't check this on my Aura as I use padding rather than the accurate recording setting (AR). It maybe that C5 are mucking up the AR signals.

 

[prpr]

It maybe that C5 are mucking up the AR signals.

That's extremely unlikely.

Might be helpful if we know what programme you are trying to record

Yes, then I can look at my logger and prove it one way or the other.

 

[trog]

More than likely not relevant but a few days ago I noticed that Channel 5 in the TV Aura TV guide showed future shows up to at least a day less that the other channels. I get similar failed recordings to the OP at least once or twice a week, they show the 'Preparing to Record' then fail and show the broken camera symbol but it happens on various channels at various times and not just on one MUX. The only common factor is that they are serial recordings.

 

[dougal1]

Channel 5 HD on my fvp 5000 has refused to set up recording the final episode of Hardacre next week, yet I was able to set up the 5+1 SD channel version to record, so I'd suggest to the OP that the issue lies with 5 not your machine

 

[prpr]

Channel 5 HD on my fvp 5000 has refused to set up recording the final episode of Hardacre next week, yet I was able to set up the 5+1 SD channel version to record

The event ID for these programmes has changed, on both HD and SD, but not +1:

HD
06/11 00:03:41 Event 17728:43701 61:03 added   2026/06/18 20:00:00 01:00:00 "New: The Hardacres"
06/12 09:33:59 Event 17728:00535 61:06 added   2026/06/18 20:00:00 01:00:00 "New: The Hardacres"
06/12 09:35:23 Event 17728:43701 61:04 removed 2026/06/18 20:00:00 01:00:00 "New: The Hardacres"

SD
06/11 00:02:03 Event  8500:43701 61:03 added   2026/06/18 20:00:00 01:00:00 "New: The Hardacres"
06/12 09:33:59 Event  8500:00535 61:06 added   2026/06/18 20:00:00 01:00:00 "New: The Hardacres"
06/12 09:35:22 Event  8500:43701 61:04 removed 2026/06/18 20:00:00 01:00:00 "New: The Hardacres"

+1
06/11 00:00:15 Event 13024:42679 61:03 added   2026/06/18 21:00:00 01:00:00 "New: The Hardacres"

I would suggest the issue is with the crappy software on your machine. It schedules perfectly on HD on my T2 HDR.

 

[dougal1]

The event ID for these programmes has changed, on both HD and SD, but not +1:

HD
06/11 00:03:41 Event 17728:43701 61:03 added   2026/06/18 20:00:00 01:00:00 "New: The Hardacres"
06/12 09:33:59 Event 17728:00535 61:06 added   2026/06/18 20:00:00 01:00:00 "New: The Hardacres"
06/12 09:35:23 Event 17728:43701 61:04 removed 2026/06/18 20:00:00 01:00:00 "New: The Hardacres"

SD
06/11 00:02:03 Event  8500:43701 61:03 added   2026/06/18 20:00:00 01:00:00 "New: The Hardacres"
06/12 09:33:59 Event  8500:00535 61:06 added   2026/06/18 20:00:00 01:00:00 "New: The Hardacres"
06/12 09:35:22 Event  8500:43701 61:04 removed 2026/06/18 20:00:00 01:00:00 "New: The Hardacres"

+1
06/11 00:00:15 Event 13024:42679 61:03 added   2026/06/18 21:00:00 01:00:00 "New: The Hardacres"

I would suggest the issue is with the crappy software on your machine. It schedules perfectly on HD on my T2 HDR.

So what does that mean to this layman, is it that the programme guide on my machine hasn't updated the coding and just deleted the original, so my series recording hasn't updated when it should do so automatically?

 

[prpr]

is it that the programme guide on my machine hasn't updated the coding and just deleted the original, so my series recording hasn't updated when it should do so automatically?

I guess it's something like that, but not having seen what you see it's difficult to know. Have you tried turning it off and on again and leaving it 10 minutes to ensure it's had a chance to re-populate before attempting to re-schedule it? The CRIDs and SCRIDs appear consistent with the previous episode on all channels.

 

[EEPhil]

Yes, then I can look at my logger and prove it one way or the other.

I thought you might, but didn't want to impose.

That's extremely unlikely.

Well, what do I know? Bgr all!

I don't use AR or watch Hardacres. I can tell from my Aura that the CRID for next Thursday's episode on HD finishes v8gfsh2 and the SCRID r513ge and are the same on my 5000T.
Not relevant to Hardacres but I just attempted to series link Castle (5HD). It only set episodes Monday & Tuesday despite there being episodes the rest of the week. And the problem is: Mon/Tue series 4, rest of week series 5. Sky Mix however records all episodes from all series for Enterprise.