Aura keeps jumping out of playback

[Hoof Hearted]

For the past 3 months I've had a problem that my Aura keeps jumping out of playback. When it does this, I get the white circular arrow as if it's rebooting. Then i'm back at the main screen. When I go back into the playback menu, the program I was watching is listed as if I hadn't watched it. Some days it doesn't do it at all, other days it's doing it every couple of minutes. It does it more frequently when something else is recording at the same time. However the program being recorded is unaffected.

I've verified that the recordings are ok. For instance, if a program was repeatedly quitting one day, I can go back in another day and watch it without interruption.

Ian

 

[EEPhil]

Have you tried actually rebooting the Aura? Sometimes it works miracles, often it doesn't.
Then there's the one that many people think doesn't work, but I think it might. Turn the Aura off. When you're sure the disk has stopped spinning withdraw the mains plug, wait a sort while, plug in switch on and see how it behaves. Neither of these options should affect the schedule, the channels or existing recordings.