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Buffering on BBC iplayer

Discussion in 'FOXSAT-HDR Freesat Recorder' started by Downsman, Jan 31, 2012.

  1. Downsman

    Downsman New Member

    To date I have failed to find an answer to this by searching Threads, so if there is a historical answer will a kind member point me in the right direction.

    I am still at the early stages of using a Foxsat HDR box and recently located BBC iPlayer channel. This is almost impossible to watch because it keeps reverting to buffering. I have tried leaving it on ‘hold’ to allow a full download, but this does not cure the problem.

    ITV Player does not have the same problem.

    Any suggestions to overcome this would be appreciated.
     
  2. sorethumbs

    sorethumbs New Member

    I'm not sure if BBC iplayer is more demanding on your internet than the ITV one. I've not used it for a while i must admit. How do you connect your HDR to the net, direct into router or via homeplugs etc?
     
  3. Wallace

    Wallace Slightly Pickled

    Were you trying to view an HD broadcast? That eats more bandwidth than an SD programme so buffering might occur.

    I don't have a FOXSAT, I have an Freeview FOX HDR-T2.

    I used to suffer buffering problems but they went away when I changed my router. I was using a D-Link DIR 825, now I use an Apple Extreme Base Station. However, I always connected via direct Ethernet cable.

    I gave up on HomePlugs even though I have a Devolo AV-200. Buffering was guaranteed when I used them!. When I decorated the room I took the opportunity to run two Ethernet cables from behind the TV to my router upstairs. Never regretted that.
     
  4. sorethumbs

    sorethumbs New Member

    Yes i was going to say about viewing in High Quality, used to be an option of viewing normal or high quality (more demanding)
     
  5. Downsman

    Downsman New Member

    Thanks Sorethumbs & Wallace for your replies to my posting.
    I have a BT Home Hub router connected by Ethernet Cable direct to the Foxsat HDR box. I have tried viewing both iPlayer Normal & High Quality settings (for same programme), but this does not help.
    Several “test” viewings over last couple of evenings have produced both clear & “buffered” programmes, which suggests to me that the Foxsat software has a problem with iPlayer output. I only acquired the Foxsat on 19 Jan.2012 as a replacement for a 9-month old Samsung box which was O.K. (including iPlayer),until it stopped displaying list of recorded programmes, thus I was unable to view them. So I am now considering trying to persuade Currys to “swop” the Foxsat for yet another make. But that will probably only give me another set of problems!!!
     
  6. grahamlthompson

    grahamlthompson Well-Known Member

    No problems with my Foxsat. Are you sure your ISP is not throttling your connection ?.

    Check it here

    http://www.thinkbroadband.com/speedtest.html

    Incidentally there's no HD iplayer on the Foxsat it's only on the Freeview-HD Humax boxes.
     
  7. Downsman

    Downsman New Member

    I have checked ISP speed & am getting best available in my area. What puzzles me is why it is only BBC iPlayer that has bad reception; all other channels are viewable, including HD channels.
     
  8. grahamlthompson

    grahamlthompson Well-Known Member

    Iplayer is delivered over your internet connection, normal programmes are direct from the satellite so no internet required, used or needed.

    Check your speed here

    http://www.bbc.co.uk/iplayer/diagnostics
     
  9. Downsman

    Downsman New Member

    Sorry, I did not make it clear that I was comparing BBC iPlayer with ITN Player, which is also delivered via satellite.
     
  10. grahamlthompson

    grahamlthompson Well-Known Member

    You mean by internet. You may have opted for the higher quality BBC iplayer and your net connection isn't adequate. I have no problem with either. What options get a green tick on the BBC speed test I posted.
     
  11. Downsman

    Downsman New Member

    The three ‘green tick’ speeds are
    TV 800
    TV 500
    Radio 128
     
  12. grahamlthompson

    grahamlthompson Well-Known Member

    Try using the lower quality BBCi player option. Your streaming speed is not up to the HQ version.
     
  13. Downsman

    Downsman New Member

    Many thanks for your guidance.
     
  14. Vic Stean

    Vic Stean New Member

    I suffered the same problem with my Foxat HDR.
    Recently got myself a WD TV Live as a Christmas present. Not only do I appear to get a 'better quality' picture from BBC iPlayer on it, but get NO buffering problems. I use this box for all my HQ BBC iPlayer viewing now.
     
  15. Downsman

    Downsman New Member

    Thanks Vic for that recommendation, I do suspect that the Humax software is not up to the job.
    It is a bit galling having to pay another £100 on top of £200+ for faulty Samsung box (replaced by Humax). Although the reception is still ‘dodgy’, I will make do with a HDMI cable connection between Laptop & TV until that Premium Bond comes up!
    Cheers,
    Mike
     
  16. Vic Stean

    Vic Stean New Member

    So far, I've yet to find a box (or box manufacturer) who manages to score 100% in all categories. I have four 'freesat PVR' capable boxes in my lounge system at the moment, and the Hummy is the most used box for watching and recording TV because it is the best all-rounder.

    IMHO, its internet iPlayer capability is a 'nice-to-have' add-on for the Hummy, but the WD TV Live does that job (internet services) better.
     
  17. Trev

    Trev The Dumb One

    But even that won't impprove your broadband speed unless you move house. And for that, it needs to be the lottery that you wn
     
  18. grahamlthompson

    grahamlthompson Well-Known Member

    Indeed, unless the laptop has a faster internal connection to the router than the Foxsat I can't see how any change of platform is going to improve the streaming speed of the connection. The laptop though can use the download option to prebuffer the video.
     
  19. Trev

    Trev The Dumb One

    His Fox is ethernetted, so the lappy is unlikely to be faster. But either way, that will not make his green ticks appear at TV 1500 and TV-HD 3500 if his internet is slow
    Perhaps this is what the OP is doing when he mentions his lappy