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Can't DLNA stream HD MP4s to Humax

ejstubbs

Member
After getting a number of "can't play files in that format" errors I've discovered that my Humax refuses to play MP4 videos from my NAS if they're in 1280x720 or 1920x1080.

If I process the original MP4s through handbrake to reduce them to 960x540 they will play.

Is this a known issue? Should I be converting them to some other file format?
 

Black Hole

May contain traces of nut
"MP4" doesn't say very much - that's a container format, and you need to be explicit about the video and audio codecs within the container. The most reliable I have found is MP4 containing H.264 (AVC) video and AAC audio.

Maybe your Handbrake conversion changed the video codec as well as changing the resolution.
 
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ejstubbs

Member
Sorry, should have said: the codecs are H.264 and AAC.

The files concerned play just fine if FTPed to the Humax' hard disc.
 

Black Hole

May contain traces of nut
How are you accessing files on your NAS - Media >> Storage (blue) >> Network, or Media >> Storage (blue) >> USB? If the former, you are relying on the compatibility modes of the built-in DLNA client, which we know is more limited than the modes of the direct-file-access method.

If you need help setting up a virtual USB drive connection to the NAS, see network-shares-automount (click).
 

everthewatcher

Forum Supporter
After getting a number of "can't play files in that format" errors...
IME one cause of that is non-ASCII filenames.

If these are files from Youtube-DL make use the ASCII filenames switch or the 'Restrict filenames to ASCII' option in Youtube-DLG
 
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ejstubbs

Member
Thanks all, the SMB connection seems to do the trick - once I'd actually enabled SMB on the NAS...

I've set up a user on the NAS specifically for the Humax with read-only access to the shared folder with all the videos in it (don't want the missus accidentally deleting one!)
 
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