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Can't load "Original Humax Portal"

Discussion in 'HD/HDR-FOX T2 Customised Firmware' started by cstedham, Aug 18, 2012.

  1. cstedham

    cstedham New Member


    I recently added the custom firmware to my HDR-FOX T2. I've been using the alternative Portal with no issues until today.

    I pressed the Portal button today and tried to load both the Original Portal and the iPlayer but it just sits there saying LOADING.

    Sky Player works fine as does the other Custom options. It appears just the original portal is having problems.

    Can anyone offer any suggestions?


  2. cstedham

    cstedham New Member

    Here are some things I have tried
    • Rebooted the box several times
    • Powered off at the wall
    • Uninstalled portal package - "connecting" briefly flashes up, but nothing else happens. Original portal not available
    • Reinstalled portal package - No change
    • Rebooted the box several more times.
    Still unable to access iPlayer or the original Humax Portal.

    Thanks in advance.

  3. Black Hole

    Black Hole Theloniuos Abbot

    The Humax servers can and do hang up at times. I had a long period yesterday morning when I couldn't get beyond "connecting", but later it was OK. It may be related to network load.

    Try again later.
  4. ChrisDaniels

    ChrisDaniels Well-Known Member

    If you try to access humaxtvportal.com on a normal browser you will find it doesn't load either. It's a humax fault.
  5. Jez

    Jez New Member

    This is outrageous - if I don't get my daily dose of 'League of Super Evil' off the i-player I get really cranky.

    The delay to load the portal has be getting gradually longer over the last few days - but once the i-player was finally up and running the streaming was OK.

    But now, nothing - No L.O.S.E!:frantic:

  6. ChrisDaniels

    ChrisDaniels Well-Known Member

    I had iplayer crash my box on Thursday night while catching up on Eastenders.. First time that's happened.
    I ended up using iplayer on my Xbox 360 instead.
  7. cstedham

    cstedham New Member

    Tried the portal again this morning. Seems to be working fine now for iPlayer.

    Does the Humax portal host the iPlayer, or does the portal redirect us? If it is a redirect, could a direct link to it be provided on the custom portal to help avoid this issue in the future?
  8. Black Hole

    Black Hole Theloniuos Abbot

    If that worked I would load the custom portal - I have not seen the need so far.
  9. ChrisDaniels

    ChrisDaniels Well-Known Member

    From what I remember, humax host the startup script. So it's easier for us to link to that so that we pick up any changes.
    I can't see an update with a direct link being issued by anyone, it doesn't go down that much.