jonathan_london
New Member
Hi
My Humax won't stay up for more than a minute...
>>> Contents of /mod/tmp/crash.log 1012 bytes Humax crashed at Tue Mar 11 04:20:53 GMT 2014 - Uptime: 181
Humax crashed at Tue Mar 11 22:14:53 GMT 2014 - Uptime: 66
Humax crashed at Tue Mar 11 22:16:24 GMT 2014 - Uptime: 68
Humax crashed at Tue Mar 11 22:21:21 GMT 2014 - Uptime: 273
Humax crashed at Tue Mar 11 22:22:52 GMT 2014 - Uptime: 66
Humax crashed at Thu Mar 13 04:20:55 GMT 2014 - Uptime: 111
Humax crashed at Thu Mar 13 21:56:09 GMT 2014 - Uptime: 66
Humax crashed at Fri Mar 14 04:20:54 GMT 2014 - Uptime: 110
Humax crashed at Sat Mar 15 04:20:54 GMT 2014 - Uptime: 110
Humax crashed at Mon Mar 17 04:20:53 GMT 2014 - Uptime: 180
Humax crashed at Tue Mar 18 04:20:54 GMT 2014 - Uptime: 110
Humax crashed at Tue Mar 18 20:53:22 UTC 2014 - Uptime: 8028
Humax crashed at Tue Mar 18 20:54:55 UTC 2014 - Uptime: 68
Humax crashed at Wed Mar 19 01:09:29 UTC 2014 - Uptime: 67
Humax crashed at Wed Mar 19 01:11:00 UTC 2014 - Uptime: 68
Humax crashed at Wed Mar 19 01:12:30 UTC 2014 - Uptime: 67
Humax crashed at Wed Mar 19 01:14:00 UTC 2014 - Uptime: 67
I have booted it in diag mode (telnet) and checked the disk for bad blocks. It found one in
/mnt/hd2/mod/monitor/monitor.db
which I repaired (and it has done this once before, several months ago). Fix-disk then ran to
completion, as did another "run long hard-disk self test".
I then took the opportunity to upload the latest Humax firmware and customised firmware. The
machine ran for a couple of hours before crashing again. When it crashes, on the TV the audio
continues but the video freezes. After about a minute, it reboots.
smartctl reports:
humax# smartctl -A /dev/sda
smartctl 5.41 2011-06-09 r3365 [7405b0-smp-linux-2.6.18-7.1] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 114 066 006 Pre-fail Always - 348673
3 Spin_Up_Time 0x0003 095 093 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 098 020 Old_age Always - 1
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 075 060 030 Pre-fail Always - 0
9 Power_On_Hours 0x0032 097 097 000 Old_age Always - 3370
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 099 099 020 Old_age Always - 1690
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 65535
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 064 034 045 Old_age Always In_the_past 36 (2 24 43 36)
194 Temperature_Celsius 0x0022 036 066 000 Old_age Always - 36 (0 17 0 0)
195 Hardware_ECC_Recovered 0x001a 030 016 000 Old_age Always - 348673
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
and hdinfo reports
Running: hdinfo
/dev/sda:
ATA device, with non-removable media
Model Number: ST31000424CS
Serial Number: 5VX2HP32
Firmware Revision: SC13
Transport: Serial
Standards:
Used: unknown (minor revision code 0x0029)
Supported: 8 7 6 5
Likely used: 8
Configuration:
Logical max current
cylinders 16383 16383
heads 16 16
sectors/track 63 63
--
CHS current addressable sectors: 16514064
LBA user addressable sectors: 268435455
LBA48 user addressable sectors: 1953525168
Logical/Physical Sector size: 512 bytes
device size with M = 1024*1024: 953869 MBytes
device size with M = 1000*1000: 1000204 MBytes (1000 GB)
cache/buffer size = 16384 KBytes
Nominal Media Rotation Rate: 5900
Capabilities:
LBA, IORDY(can be disabled)
Queue depth: 32
Standby timer values: spec'd by Standard, no device specific minimum
R/W multiple sector transfer: Max = 16 Current = ?
Advanced power management level: 192
Recommended acoustic management value: 254, current value: 0
DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
* SMART feature set
Security Mode feature set
* Power Management feature set
* Write cache
* Look-ahead
* Host Protected Area feature set
* WRITE_BUFFER command
* READ_BUFFER command
* DOWNLOAD_MICROCODE
* Advanced Power Management feature set
Power-Up In Standby feature set
SET_FEATURES required to spinup after power up
SET_MAX security extension
* 48-bit Address feature set
* Device Configuration Overlay feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* SMART error logging
* SMART self-test
* Media Card Pass-Through
* General Purpose Logging feature set
* 64-bit World wide name
Write-Read-Verify feature set
* WRITE_UNCORRECTABLE_EXT command
* {READ,WRITE}_DMA_EXT_GPL commands
* Segmented DOWNLOAD_MICROCODE
* Gen1 signaling speed (1.5Gb/s)
* Gen2 signaling speed (3.0Gb/s)
* Native Command Queueing (NCQ)
* Phy event counters
Device-initiated interface power management
* Software settings preservation
* SMART Command Transport (SCT) feature set
* SCT Read/Write Long (AC1), obsolete
* SCT Error Recovery Control (AC3)
* SCT Features Control (AC4)
* SCT Data Tables (AC5)
unknown 206[12] (vendor specific)
Security:
Master password revision code = 65534
supported
not enabled
not locked
not frozen
not expired: security count
supported: enhanced erase
186min for SECURITY ERASE UNIT. 186min for ENHANCED SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 5000c5004496a2e0
NAA : 5
IEEE OUI : 000c50
Unique ID : 04496a2e0
Checksum: correct
and general reports
Running: general
*** Directory Structure ***
Checking /mod partition type : Pass
Checking /mod filesystem type : Pass
Checking /mod/tmp directory exists : Pass
Checking /mod/var/opkg/tmp is a directory : Pass
Checking /mod/boot is a symlink : Pass
Checking /var/lib/humaxtv/mod is a directory : Pass
Checking /var/lib/humaxtv_backup/mod is a directory : Pass
Checking /mod/boot/2 is a symlink : Pass
Checking /mod/boot links correctly : Pass
Checking /mod/boot/2 links correctly : Pass
and I've run other diags too, all of which look good. I have run fix-flash-packages, and removed
all old portal applications. I have also tried a full mains power cycle.
After starting up, I have noticed the web interface soon complains it cannot find the humaxtv process,
and I assume that's what leads to a reboot. But why is that process quitting.
Where should I look next?
Thanks,
Jonathan.
My Humax won't stay up for more than a minute...
>>> Contents of /mod/tmp/crash.log 1012 bytes Humax crashed at Tue Mar 11 04:20:53 GMT 2014 - Uptime: 181
Humax crashed at Tue Mar 11 22:14:53 GMT 2014 - Uptime: 66
Humax crashed at Tue Mar 11 22:16:24 GMT 2014 - Uptime: 68
Humax crashed at Tue Mar 11 22:21:21 GMT 2014 - Uptime: 273
Humax crashed at Tue Mar 11 22:22:52 GMT 2014 - Uptime: 66
Humax crashed at Thu Mar 13 04:20:55 GMT 2014 - Uptime: 111
Humax crashed at Thu Mar 13 21:56:09 GMT 2014 - Uptime: 66
Humax crashed at Fri Mar 14 04:20:54 GMT 2014 - Uptime: 110
Humax crashed at Sat Mar 15 04:20:54 GMT 2014 - Uptime: 110
Humax crashed at Mon Mar 17 04:20:53 GMT 2014 - Uptime: 180
Humax crashed at Tue Mar 18 04:20:54 GMT 2014 - Uptime: 110
Humax crashed at Tue Mar 18 20:53:22 UTC 2014 - Uptime: 8028
Humax crashed at Tue Mar 18 20:54:55 UTC 2014 - Uptime: 68
Humax crashed at Wed Mar 19 01:09:29 UTC 2014 - Uptime: 67
Humax crashed at Wed Mar 19 01:11:00 UTC 2014 - Uptime: 68
Humax crashed at Wed Mar 19 01:12:30 UTC 2014 - Uptime: 67
Humax crashed at Wed Mar 19 01:14:00 UTC 2014 - Uptime: 67
I have booted it in diag mode (telnet) and checked the disk for bad blocks. It found one in
/mnt/hd2/mod/monitor/monitor.db
which I repaired (and it has done this once before, several months ago). Fix-disk then ran to
completion, as did another "run long hard-disk self test".
I then took the opportunity to upload the latest Humax firmware and customised firmware. The
machine ran for a couple of hours before crashing again. When it crashes, on the TV the audio
continues but the video freezes. After about a minute, it reboots.
smartctl reports:
humax# smartctl -A /dev/sda
smartctl 5.41 2011-06-09 r3365 [7405b0-smp-linux-2.6.18-7.1] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 114 066 006 Pre-fail Always - 348673
3 Spin_Up_Time 0x0003 095 093 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 098 020 Old_age Always - 1
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 075 060 030 Pre-fail Always - 0
9 Power_On_Hours 0x0032 097 097 000 Old_age Always - 3370
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 099 099 020 Old_age Always - 1690
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 65535
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 064 034 045 Old_age Always In_the_past 36 (2 24 43 36)
194 Temperature_Celsius 0x0022 036 066 000 Old_age Always - 36 (0 17 0 0)
195 Hardware_ECC_Recovered 0x001a 030 016 000 Old_age Always - 348673
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
and hdinfo reports
Running: hdinfo
/dev/sda:
ATA device, with non-removable media
Model Number: ST31000424CS
Serial Number: 5VX2HP32
Firmware Revision: SC13
Transport: Serial
Standards:
Used: unknown (minor revision code 0x0029)
Supported: 8 7 6 5
Likely used: 8
Configuration:
Logical max current
cylinders 16383 16383
heads 16 16
sectors/track 63 63
--
CHS current addressable sectors: 16514064
LBA user addressable sectors: 268435455
LBA48 user addressable sectors: 1953525168
Logical/Physical Sector size: 512 bytes
device size with M = 1024*1024: 953869 MBytes
device size with M = 1000*1000: 1000204 MBytes (1000 GB)
cache/buffer size = 16384 KBytes
Nominal Media Rotation Rate: 5900
Capabilities:
LBA, IORDY(can be disabled)
Queue depth: 32
Standby timer values: spec'd by Standard, no device specific minimum
R/W multiple sector transfer: Max = 16 Current = ?
Advanced power management level: 192
Recommended acoustic management value: 254, current value: 0
DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
* SMART feature set
Security Mode feature set
* Power Management feature set
* Write cache
* Look-ahead
* Host Protected Area feature set
* WRITE_BUFFER command
* READ_BUFFER command
* DOWNLOAD_MICROCODE
* Advanced Power Management feature set
Power-Up In Standby feature set
SET_FEATURES required to spinup after power up
SET_MAX security extension
* 48-bit Address feature set
* Device Configuration Overlay feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* SMART error logging
* SMART self-test
* Media Card Pass-Through
* General Purpose Logging feature set
* 64-bit World wide name
Write-Read-Verify feature set
* WRITE_UNCORRECTABLE_EXT command
* {READ,WRITE}_DMA_EXT_GPL commands
* Segmented DOWNLOAD_MICROCODE
* Gen1 signaling speed (1.5Gb/s)
* Gen2 signaling speed (3.0Gb/s)
* Native Command Queueing (NCQ)
* Phy event counters
Device-initiated interface power management
* Software settings preservation
* SMART Command Transport (SCT) feature set
* SCT Read/Write Long (AC1), obsolete
* SCT Error Recovery Control (AC3)
* SCT Features Control (AC4)
* SCT Data Tables (AC5)
unknown 206[12] (vendor specific)
Security:
Master password revision code = 65534
supported
not enabled
not locked
not frozen
not expired: security count
supported: enhanced erase
186min for SECURITY ERASE UNIT. 186min for ENHANCED SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 5000c5004496a2e0
NAA : 5
IEEE OUI : 000c50
Unique ID : 04496a2e0
Checksum: correct
and general reports
Running: general
*** Directory Structure ***
Checking /mod partition type : Pass
Checking /mod filesystem type : Pass
Checking /mod/tmp directory exists : Pass
Checking /mod/var/opkg/tmp is a directory : Pass
Checking /mod/boot is a symlink : Pass
Checking /var/lib/humaxtv/mod is a directory : Pass
Checking /var/lib/humaxtv_backup/mod is a directory : Pass
Checking /mod/boot/2 is a symlink : Pass
Checking /mod/boot links correctly : Pass
Checking /mod/boot/2 links correctly : Pass
and I've run other diags too, all of which look good. I have run fix-flash-packages, and removed
all old portal applications. I have also tried a full mains power cycle.
After starting up, I have noticed the web interface soon complains it cannot find the humaxtv process,
and I assume that's what leads to a reboot. But why is that process quitting.
Where should I look next?
Thanks,
Jonathan.