Customised Portal ... I Get Nothing

I upgraded my Humax and tried the customised portal.
I get an everlasting loading icon from the Sky players.

Any help will be appreciated, thank you.

My Humax is HDR FOX T2
Web interface version: 1.3.1-1
Custom firmware version: 3.10 (build 2734)
Humax Version: 1.03.12 (kernel HDR_CFW_3.10d)
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It's all rather out of date. Specific versions of the firmware are required according to which custom portal you are talking about, and the services that the portals used to link to are not necessarily still supported.

My recommendation is that you dig through the forum to find the topic pertaining to the specific package, and see what it says (and the date of the last post).

Google: " custom portal"