Failed to respond

[Sargan]

Running up to date Customer f/w
Several times the unit does not start when I go to use, unresponsive to remote.
Display states the boot message “Custom F/W ….”
I power cycle and it works.

Any specific issue, or something I can check.

 

[Black Hole]

Just a freeze. My units suffer this kind of thing more and more as they get older.

 

[Sargan]

Just a freeze. My units suffer this kind of thing more and more as they get older.

Thnx …. Probably suffering from a few age related issues.
Sometimes get break up on a channel, yet same channel on TV is fine.
Both devices connect to same distribution amplifier, and I have swapped over cables and ports … fault stays on PVR.

 

[Black Hole]

Have you run fixdisk lately?

 

[Sargan]

Yes last month .. I can do it again.

 

[Black Hole]

System flush might be worth considering too (not that I use it myself).

 

[Sargan]

Did a system flush about 3 months ago .... didn't seem to change anything

 

[Sargan]

Quick Q ... I will Telnet in and select fixdisk
at what point (or where can I enter the -d -y switches ?
or do I instead run CLI and enter fixdisk -d -y can't remember the steps I followed

 

[SemiRamis]

fixdisk -d -y

This

 

[Sargan]

But where ….. do I select fixdisk then enter that command or select CLI and enter it there ?

 

[Black Hole]

First get into maintenance mode. Then from the maintenance mode menu select fixdisk, and you will be prompted to enter options.

 

[Sargan]

Thanks

 

[prpr]

at what point (or where can I enter the -d -y switches ?

Enter the fixdisk keyword, then it prompts you for the options (and you can review the help, if required).

But if you install the updated fix-disk package from the repository first (just published, version 0.6), before you go into maintenance mode, then this will give you a newer version compared to that burnt in to the firmware.
You can then use the -r option as well, so that it reboots automatically afterwards.

Display states the boot message “Custom F/W ….”
I power cycle and it works.

It sounds like you might need the capacitor fix.

 

[Sargan]

Enter the fixdisk keyword, then it prompts you for the options (and you can review the help, if required).

But if you install the updated fix-disk package from the repository first (just published, version 0.6), before you go into maintenance mode, then this will give you a newer version compared to that burnt in to the firmware.
You can then use the -r option as well, so that it reboots automatically afterwards.

It sounds like you might need the capacitor fix.

I'll install the fix-disk package.

Can you explain more on capacitor fix ? (or share a link)

Separately I am also getting break up of channels occasionally .. yet this is OK on TV and if I swap TV port & leads over on Distribution amp .. fault does not move, so had assumed tuner is just getting old. Would the capacitor fix also impact tuner ?

 

[Black Hole]

Would the capacitor fix also impact tuner ?

No.

The "capacitor fix" is for a situation where the unit repeatedly reboots, at the point in the boot cycle where the HDD gets powered up. It can be diagnosed by disconnecting the HDD: if the unit then boots normally, replacing a specific capacitor on the PCB may fix it.

Discussion here, also referred from Steps for Resolving HDR-FOX Crash/Reboot Issues (click) (paragraph 3Ba).

Separately I am also getting break up of channels occasionally .. yet this is OK on TV and if I swap TV port & leads over on Distribution amp .. fault does not move

It is impossible to make any assumptions about sensitivity of tuners or the picture defects resulting from reception problems. The TV might have a more sensitive/selective tuner, or might be covering the defects better. It has also been noted that excessive PVR CPU load can result in picture quality issues, and you might also want to consider whether you have interference from the HDMI lead.

You should also be monitoring the signal strength and quality figures reported by Menu >> Settings >> System >> Signal Detection (the signal bars on the i-plate display are no substitute – they are snapshots, not a continuous display). If the quality figure is a steady 100%, look elsewhere for your picture break-up.

 

[Sargan]

Thanks, I'll swap out HDMI lead a s a start, and check routing of it.

 

[Sargan]

fixdisk ran OK ... no issues, which is good news at least.

 

[Terrahawk]

You can then use the -r option as well, so that it reboots automatically afterwards.

Many thanks for the reboot option. I've been wishing the feature existed for some time.

 

[prpr]

I've been wishing the feature existed for some time.

It was your suggestion that got it implemented (back around the start of the year). I used it again myself only last week (more disk panic after the last one).
Then this thread prompted release which had been totally forgotten about.