Forgetful 9300T is now freezing

P

philip43

New Member
Hi all,
This is my first post so please bear with me.
I've had a 9300T for 3 years, at first it was fine except for the long delay in loading up the Guide prog info, but just lately has started to forget to record programs that I have set, including missing the odd one out of a series - so annoying. Anyway, yesterday, I noticed that waking it out of standby it would freeze after only 2 or 3 selections from the remote. I would then have to switch off at the mains socket in order to get it working again, but again for only 2 or 3 remote selections.
Has anyone else experienced this, and if so, what's the fix?
 
philip43 said:
Hi all,
Anyway, yesterday, I noticed that waking it out of standby it would freeze after only 2 or 3 selections from the remote. I would then have to switch off at the mains socket in order to get it working again, but again for only 2 or 3 remote selections.
Click to expand...
What software version is the box using? (Menu>System>Status>)
 
philip43 said:
Hardware rev 1.0
Software version UPTTF 1.00.12
Loader version a 4.35
Click to expand...
That is your problem; you need to update to the latest software version which is 1.00.26. It is currently available OTA. Try Menu>Installation (Default password is 0000) >Software update>Automatic update. If that doesn't work please state the System ID of your box (same screen as software version).
 
MartinLiddle said:
That is your problem; you need to update to the latest software version which is 1.00.26. It is currently available OTA. Try Menu>Installation (Default password is 0000) >Software update>Automatic update. If that doesn't work please state the System ID of your box (same screen as software version).
Click to expand...
I've tried this twice now and each time the Humax display gets as far as "E-HW" and then it freezes. I've left it for 30 mins each time but nothing happens. The system ID is 3023.0000
 
philip43 said:
I've tried this twice now and each time the Humax display gets as far as "E-HW" and then it freezes. I've left it for 30 mins each time but nothing happens. The system ID is 3023.0000
Click to expand...
System ID is correct. Do a reset to default settings and then try again.
 
MartinLiddle said:
System ID is correct. Do a reset to default settings and then try again.
Click to expand...
That seems to have done the trick. Thank you SO much for your help, I now know where to come if I experience any more problems in the future. Have a great Christmas and a happy New Year.
 
I think this may be my problem! Is the latest software version the same or has it been updated since this first enquiry?
Thanks
 
Similar to OP-freezing, needs to be turned off/on to work. Remote use makes it race through the channels without stop so I'm manually switching channels
 
You must log in or register to reply here.
Back
Top