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Forgetful 9300T is now freezing

#1
Hi all,
This is my first post so please bear with me.
I've had a 9300T for 3 years, at first it was fine except for the long delay in loading up the Guide prog info, but just lately has started to forget to record programs that I have set, including missing the odd one out of a series - so annoying. Anyway, yesterday, I noticed that waking it out of standby it would freeze after only 2 or 3 selections from the remote. I would then have to switch off at the mains socket in order to get it working again, but again for only 2 or 3 remote selections.
Has anyone else experienced this, and if so, what's the fix?
 

MartinLiddle

Super Moderator
Staff member
#2
Hi all,
Anyway, yesterday, I noticed that waking it out of standby it would freeze after only 2 or 3 selections from the remote. I would then have to switch off at the mains socket in order to get it working again, but again for only 2 or 3 remote selections.
What software version is the box using? (Menu>System>Status>)
 

MartinLiddle

Super Moderator
Staff member
#4
Hardware rev 1.0
Software version UPTTF 1.00.12
Loader version a 4.35
That is your problem; you need to update to the latest software version which is 1.00.26. It is currently available OTA. Try Menu>Installation (Default password is 0000) >Software update>Automatic update. If that doesn't work please state the System ID of your box (same screen as software version).
 
OP
OP
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philip43

New Member
#5
That is your problem; you need to update to the latest software version which is 1.00.26. It is currently available OTA. Try Menu>Installation (Default password is 0000) >Software update>Automatic update. If that doesn't work please state the System ID of your box (same screen as software version).
I've tried this twice now and each time the Humax display gets as far as "E-HW" and then it freezes. I've left it for 30 mins each time but nothing happens. The system ID is 3023.0000