I bought this model about a month ago as an 'upgrade' to what was (and still is) the excellent HDR-Fox T2, foolishly thinking as it's newer it will be better. I couldn't have been more wrong! Apart from a few obvious additions, such as the 3 tuners, the 'on demand' extras and an hdmi connection everything else about it is a backward step. I've had several Humax PVR's and even a TV but I'm really disappointed with this model.
Firstly, I experienced many of the problems reported here - lock-ups, lost recordings, slow interface, etc - but expected things to change with the new software. They didn't and after several calls to Humax, factory resets, manual channel searches and anything else they suggested I asked for a replacement. Humax obliged and I must admit many of the 'physical' problems have gone.
Unfortunately it's done nothing about the 'usability' and performance. Up until now I've been a great fan of Humax - in my experience they turned out good products and had an excellent support service - but this model is so far removed from any others I've used I'm sure it must have been a test product for their apprentices to create!
Here's some of my findings, all of which are backward steps compared to previous models and all of which have become a source of intense irritation:
- The interface is awful and navigating the EPG guide is like walking in treacle. Everything takes more button presses than it needs and is sooooo slow to react.
- The guide no longer has the small screen showing the current programme but instead shows over the top of the running programme. With the small font used and the confusing delinations between programmes it looks muddled and is much harder to read.
- When you scroll down the guide the last item becomes the first item on the next page, which is confusing and wastes a line of programming.
- There is no INFO button and to see details about a programme it now needs at least 2 key presses. Press OK and it shows the channel info - why? - then press OK again and it displays the info. Pressing OK again closes the info but NOT the channel info. To close this you have to press back (or exit) which in turn loses the 'favourites' group (see below). Why doesn't OK just close the lot?
- To see info about any channel that's currently running it switches to that channel. Whatever's the point of that - why would you want to change channels? That's really annoying.
- As I always do, I've set up groups of favourites. However, they don't remain 'sticky'. When you're in the EPG if you hit the back or exit buttons to escape from any screen, or if you accidently click on a channel not in that favourite group, it reverts to the default TV group. It's a complete waste of time setting favourites because you're forever changing the groups. They were permanently 'sticky' on the HDR-Fox T2 so why change it now?
It's as if Humax have gone about producing a new unit from scratch and have forgotten about all the good stuff they've developed over the years. I look forward to the next update!