HDR 1100S - No subtitles on Channel 4 channels?

[LeeC]

Hey all, is anyone still getting subtitles on the C4 stations (Channel 4, film 4, E4, More 4)? They're not appearing on my 1100S anymore. Other stations (BBC, C5, etc) are still showing subtitles, so I wonder if C4 have decided to remove them?

Thanks for any help,

Lee

 

[Black Hole]

Might have something to do with this: https://hummy.tv/forum/threads/e4-jason-bourne-issues-with-e4-e4-1-4music-etc.10329/

 

[Dino]

Apparently it's a lingering effect of the problems at Red Bee Media which happened over the weekend. Not seen any indication from C4 or Red Bee of when the service will be back.

 

[Black Hole]

"PLEASE BE AWARE THAT SINCE THE INCIDENT AT THE WEEKEND WE ARE STILL EXPERIENCING ISSUES WITH BOTH TV BROADCAST AND ALL 4.

This includes the provision of WATCH LIVE, as well as the upload of programming to All 4 and some issues with our on air playout.

We are also unable to provide SUBTITLES, AUDIO DESCRIPTION or SIGNING on any programming across our channels or on demand services.

We are working as quickly as we can to resume normal services across our broadcast and on demand services."