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help! How can I retrieve my recordings - the pvr has gone wrong!

#1
I am really upset as the other night while I was watching a timed recording I suddenly got a message on the TV that said 'TV will power off in 60 seconds' and then it began counting down. I turned off the TV and the Humax box - but when I tried again in the morning thePVR box would not come on properly. It brings up the channel name initially but then everything goes blank. I tried rebooting it with the power off/aerial out procedure but could not get the menu up on the TV screen at all. There also seems to be some problem with my TV connection via a Sky cable. The Humax helpline folks said that there is nothing I can do to retrieve the timed recordings I've saved. I am so desperate! Can one somehow find them again via a PC or something? Could someone tell me in laymans language how I might be able to do that? I have zero technical knowledge and even less expertise - but my top favourite shows are saved on that thing and I am totally devastated by the thought that they might have vanished...
 

keithatrochdale

Super Moderator
Staff member
#2
Hi

There are normally ways to retrieve lost recordings.

Where abouts are you, as it may be easier if somebody who lives nearer you was to offer to help you?
 
#5
Felicity

Can you confirm the problem is with your Humax rather than your TV? Your comment that you also have a problem with your Sky connection implies that, if they both feed the same TV, the common product is the TV. Also your post refers to the "TV" powering off - not the Humax. I don't think I seen any post on any Humax-oriented Forum about a Humax Box sending such a message. (I am open to correction.)

Does your TV work using its own Tuner rather than an input from the Humax or Sky connection?
Does the Humax continue to display a TV Channel name when you power it up? Even after the TV screen goes blank?
Have you another TV to test the Humax with? Or another Device with a SCART
output to test the TV?
How is the Sky Connection created - via a aerial lead from a Sky Box?

Sorry for all the questions but these will help us with your problem.

Martin
 
J

jack kallis

#6
I have also faced the same problem when i recorded my favorite movie but it lost,so decided to take technical help but no result after that i replaced the box.