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Hummypkg Remote Scheduling reporting failed recording but can't find it on Humax??

Every day I get a message from Hummypkg Remote Scheduling advising me that a specific recording has failed. Every day I delete the message from https://rs.hpkg.tv/, but it re-appears the next day. The recording in question is nowhere to be found on my Humax (HDR-Fox T2 with custom firmware), although other recordings of the same show are there. Even a search of the file system does not locate the recording on the Humax.
Any idea what might be causing this, and how I can get rid of it?
 
OP
I

Ian Manning

Member
Ok I tried that in both the root folder and the series folder and get "No such file or directory" for both
???
 

Ezra Pound

Well-Known Member
You don't send the quote marks. eg. :-
Code:
Humax1# ls -la
total 17
drwxr-xr-x 18 root root  183 Apr 26  2017 .
drwxr-xr-x 18 root root  183 Apr 26  2017 ..
drwxr-xr-x  2 root root  706 Apr 26  2017 bin
drwxr-xr-x  5 root root 2140 Feb  7  2014 dev
drwxr-xr-x  9 root root  446 Apr 26  2017 etc
drwxr-xr-x  3 root root   23 Feb  7  2014 home
drwxr-xr-x  4 root root  713 Apr 26  2017 lib
drwxr-xr-x  3 root root  120 Nov 22 15:34 media
drwxr-xr-x  7 root root   84 Mar 15  2016 mnt
You can also try ls -latr to get date order (newest at the bottom)
 
Last edited:
OP
I

Ian Manning

Member
OK so ls -la returns a complete list of files in /media/My Video. The episode in question is not among them. I ran the same command in the folder for the series (/media/My Video/series name) and it listed other episodes, but not the one that is reported as failed
???
 
OP
I

Ian Manning

Member
I've copied and pasted the results of
Code:
ls -la *.hmt
into a text editor, then searched for the hmt file using the exact filename copied and pasted from
Code:
rs.hpkg.tv
. Nada.
???
 
OP
I

Ian Manning

Member
Here's the error report from rs.hpkg.tv:
2019-11-22 161603 shop.jpg


And here's the output from "ls -la":
Code:
humax# cd /media
humax# ls
Asus      My Music  My Photo  My Video  drive1    foxsat
humax# cd "My Video"
humax# ls -la *.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 8 Out of 10 Cats Does Countdown_20170922_2302.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 8 Out of 10 Cats Does Countdown_20180121_2203.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 8 Out of 10 Cats Does Countdown_20180218_0010.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 8 Out of 10 Cats Does Countdown_20180513_0013.hmt
-rw-r--r--    1 root     root          2072 Nov 25  2018 8 Out of 10 Cats Does Countdown_20181125_2356.hmt
-rw-r--r--    1 root     root          2072 Dec 23  2018 8 Out of 10 Cats Does Countdown____20181223_2101.hmt
-rw-r--r--    1 root     root          2072 Apr 30  2019 8 Out of 10 Cats_20190430_2259.hmt
-rw-r--r--    1 root     root          2072 Jul  2 15:28 A House Through Time_20190503_0254.hmt
-rw-r--r--    1 root     root          2072 Jul  4 02:38 Anna_ The Woman Who Went to____20190703_2213.hmt
-rw-r--r--    2 root     root          2072 Nov 22 01:01 Bob Monkhouse_ Talking Comedy_20191121_2200.hmt
-rw-r--r--    1 root     root          2072 Jul  2 15:28 Bowie at Glastonbury 2000_20190209_2254.hmt
-rw-r--r--    1 root     root          2072 Jan  7  2019 Brexit_ The Uncivil War_20190107_2102.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 Christmas '77 with the Sex Pistols_20171027_2332.hmt
-rw-r--r--    1 root     root          2072 Oct 13 01:00 Classic Albums_ Amy Winehouse -____20191012_2257.hmt
-rw-r--r--    1 root     root          2072 Jul  6 02:08 Classic Albums_ Carly Simon's____20190705_2030.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 Classic Albums_ The Beach Boys - Pet____20180310_0100.hmt
-rw-r--r--    1 root     root          2072 Jul  2 15:28 Classic Albums_20190201_1959.hmt
-rw-r--r--    1 root     root          2072 Jul 27 01:00 David Bowie and the Story of____20190726_2201.hmt
-rw-r--r--    1 root     root          2072 Jul  2 15:28 Diagnosis on Demand_ The Computer____20181101_2100.hmt
-rw-r--r--    1 root     root          2072 Jul  2 15:29 Glastonbury_20190630_2327.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 Horizon_ Dawn of the Driverless Car_20170629_2058.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 How to Get Rich Quick_20180903_1958.hmt
-rw-r--r--    2 root     root          2072 Nov 10 01:00 How to Halve Your Supermarket Bill_20191109_1732.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 Jimi_ All Is by My Side_20180328_2347.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 Later___ with Jools Holland 25th____20170930_0007.hmt
-rw-r--r--    1 root     root          2072 Jul  2 15:28 Made in Great Britain_20181102_2105.hmt
-rw-r--r--    1 root     root          2072 Oct 26 01:00 Marc Bolan_ Cosmic Dancer_20191025_2332.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 MotD Live_ Chelsea v Tottenham Hotspur_20170422_1648.hmt
-rw-r--r--    1 root     root          2072 Jul  2 15:28 My Week with Marilyn_20181226_0036.hmt
-rw-r--r--    1 root     root          2072 Sep 10 01:00 New_ A Confession_20190909_2101.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 New_ Arena_ Bob Dylan - Trouble No More_20180330_2159.hmt
-rw-r--r--    2 root     root          2072 Aug 29 01:00 New_ Supershoppers_ Money____20190828_1958.hmt
-rw-r--r--    1 root     root          2072 Jul  2 15:28 New_ The Truth About____20190603_1958.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 Rock N Roll Guns for Hire_ The Story____20180209_2202.hmt
-rw-r--r--    1 root     root          2072 Jul  2 15:28 Semi-Detached_20190106_2201.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 Sgt Pepper's Musical Revolution with____20170603_2102.hmt
-rw-r--r--    1 root     root          2072 Nov 16 14:46 Shop Well for Less_20180916_1643.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 Stuck on You_ The Football Sticker Story_20171228_2355.hmt
-rw-r--r--    1 root     root          2072 Dec 26  2018 The Beatles_ Eight Days a Week____20181226_0014.hmt
-rw-r--r--    1 root     root          2072 Jul  2 15:28 The Heart of Country_ How____20190112_2329.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 The Undiscovered Peter Cook_20170504_2225.hmt
-rw-r--r--    1 root     root          2072 Dec 27  2018 Travel Man_ 96 Hours in Jordan_20181227_2101.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 Very British Problems at Christmas_20171228_0051.hmt
-rw-r--r--    1 root     root          2072 Oct 28  2018 Vic & Bob's Big Night Out_20171229_2101.hmt
-rw-r--r--    1 root     root          2072 Jul  2 15:30 War on Plastic with Hugh and Anita_20190617_2103.hmt
humax#
 

Ezra Pound

Well-Known Member
There is a recursive option for ls eg ls -R name but I can't get it to work, you could try a find from the route directory like this :-
Code:
Humax1# find -name "The Secret Life of Dogs_20130131_2101.hmt"
./mnt/hd2/My Video/The Secret Life of Dogs_20130131_2101.hmt
 
OP
I

Ian Manning

Member
I did try the find command (which I believe is recursive?) in the /media/My Video folder but it returned no results:
Code:
humax# find . -name "Shop Well for Less_20180919_2006.hmt"
humax#
 

Ezra Pound

Well-Known Member
find is recursive so if you executed the above find from the route directory, (check with pwd), then I think you would have to conclude that the Humax somehow has a record of a file that is no longer present
Code:
Humax1# pwd
/
Humax1# find . -name "Spaced_20140417_0010.hmt"
./mnt/hd2/My Video/Spaced/Spaced_20140417_0010.hmt
 

af123

Administrator
Staff member
The file list in RS only gets updated once a day as it's quite an expensive operation. I suggest leaving it overnight and checking tomorrow, or forcing a push by running the rs/sync diagnostic.

(or the rs/diskpush diagnostic if you want to be more selective)
 
OP
I

Ian Manning

Member
It's been reporting the same failed recording for the last week, so I'm guessing it should have refreshed by now?
Code:
humax# pwd
/media/My Video
humax# find . -name "Shop Well for Less_20180919_2006.hmt"
humax#
 

prpr

Well-Known Member
What does the log on RS say?
What does the log on the Humax say? - "tail /mod/tmp/rs.log" (without the quotes!)

It might be worth a fixdisk run as well, to rule out any funnies with the filesystem.
 
OP
I

Ian Manning

Member
tail /mod/tmp/rs.log gives this:
Code:
humax# tail /mod/tmp/rs.log
Error encountered, >>> Unregistered device.
Error encountered, >>> Unregistered device.
Error encountered, >>> Unregistered device.
Error encountered, >>> Unregistered device.
Error encountered, >>> Unregistered device.
Error encountered, >>> Unregistered device.
Error encountered, >>> Unregistered device.
Error encountered, >>> Unregistered device.
Error encountered, >>> Unregistered device.
Error encountered, >>> Unregistered device.
humax#
Will try a fixdisk....
 

Ezra Pound

Well-Known Member
The above command is normally sent from the Webif Diagnostics page, to send it from a telnet command line you add diag, like this :-
Code:
Humax1# diag rs/sync
Running: rs/sync
Sending channel information to remote server.
Already up-to-date.
Sending disk information to remote server.
Already up-to-date.
Sending disk error information to remote server.
>>> Ok.
Sending TBL_RESERVATION schedule information to remote server.
Already up-to-date.
Sending pending schedule information to remote server.
Already up-to-date.
 
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