If your having trouble with the remote remove the second protective film!


If your having trouble with the remote control try removing the second protective film, it should then work fine. I don't know why they put the second one on as most people won't notice it at all. It covers the remote sensor so makes a big difference. Open the pull down flap and the plastic strip is attached to where the buttons and the clock face are, and more importantly covers the remote sensor. Pull it off and your remote should work fine.
Just removed mine after about two years. It does make a goodly difference. Can't understand why though, as it's pretty transparent.