Is hard drive on the way out?

Steppy

Active Member
My HDR makes a click shortly after it boots up and when shutting down. I thought it may just be the head coming out and going into its park position, but sometimes it will start clicking quite a bit if I FFWD too much, not the normal head noise, but a distinct and quite loud clicking. occasionally the box will lock up and the only way to get it back is by pulling the plug.

Since I got the FVP-4000T for downstairs the HDR has been in a cupboard, but I want to start using it again in the bedroom to replace my Toppy and get HD. I had to put Toppy back in the bedroom as the noise of the HDR starting up and stopping to check for software updates used to wake my other half every day, so I wasn't too popular. The actual drive in normal operation play/head movement etc. is really quiet.

Is the drive on the way out? I have had the Seagate ST1000VM002 Pipeline 1TB in my Amazon Wish List for months but haven't felt the need to but it yet as the drive still seems to be plodding on.

What I don't want to do is buy the drive and still have the same clicking. I don't remember it doing this when I first got it, but it did used to make the clicking if I FFWD too much.

I updated the custom firmware today to HDR_FOX_T2_1.03.12_mod_3.10 and installed disable-ota which I am hoping will stop the early morning boot ups.

I have run Disk Diagnosis and as far as I can see its OK. I am not technical enough to know what it all means, but it says it passes.

Thanks.
 
I have run Disk Diagnosis and as far as I can see its OK. I am not technical enough to know what it all means, but it says it passes.
Copy and paste the output from the disk diagnostic here and somebody can give you a more informed opinion.
 
Copy and paste the output from the disk diagnostic here and somebody can give you a more informed opinion.

Its currently recording and I notice this time it shows a temperature error?

Also, I notice it made the click a couple of times in succession whilst it was recording.

Thanks.
Code:
SMART Status PASSED
Model Family Seagate Pipeline HD 5900.2
Device Model ST31000424CS
Serial Number 5VX1ZZE2
LU WWN Device Id 5 000c50 03d4d01a9
Firmware Version SC13
User Capacity 1,000,204,886,016 bytes [1.00 TB]
Sector Size 512 bytes logical/physical
Rotation Rate 5900 rpm
Device is In smartctl database [for details use: -P show]
ATA Version is ATA8-ACS T13/1699-D revision 4
SATA Version is SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is Sat Aug 6 17:47:16 2016 BST
SMART support is Available - device has SMART capability.
SMART support is Enabled
Attributes
ID Name Flags Raw Value Value Worst Threshold Life Left Notes
1 Raw_Read_Error_Rate POSR-- 29565048 111 099 006 -
3 Spin_Up_Time PO---- 0 095 095 000 -
4 Start_Stop_Count -O--CK 7503 093 093 020 92% -
5 Reallocated_Sector_Ct PO--CK 0 100 100 036 100% -
7 Seek_Error_Rate POSR-- 142061445 081 060 030 -
9 Power_On_Hours -O--CK 6292 093 093 000 93% -
10 Spin_Retry_Count PO--C- 0 100 100 097 100% -
12 Power_Cycle_Count -O--CK 3752 097 097 020 97% -
184 End-to-End_Error -O--CK 0 100 100 099 -
187 Reported_Uncorrect -O--CK 0 100 100 000 -
188 Command_Timeout -O--CK 0 100 100 000 -
189 High_Fly_Writes -O-RCK 0 100 100 000 -
190 Airflow_Temperature_Cel -O---K 55 045 (55°C) 044 (56°C) 045 (55°C) FAILING_NOW
194 Temperature_Celsius -O---K 55 055 056 000 -
195 Hardware_ECC_Recovered -O-RC- 29565048 048 035 000 -
197 Current_Pending_Sector -O--C- 0 100 100 000 -
198 Offline_Uncorrectable ----C- 0 100 100 000 -
199 UDMA_CRC_Error_Count -OSRCK 0 200 200 000 -
Self-test logs
No. Description Status Remaining When First Error LBA
# 1 Extended offline Interrupted (host reset) 00% 3787 -
# 2 Short offline Completed without error 00% 3787 -
# 3 Short offline Completed without error 00% 3700 -
# 4 Short offline Completed without error 00% 1064 -
# 5 Short offline Completed without error 00% 844 -
 
Last edited by a moderator:
The '56' in line 194 is the maximum temperature (in Deg. C) that the HHD has reached in it's lifetime, this is quite normal, as it is the temperature at which the cooling fan turns on. The "Failing Now" message can be ignored, it is not a problem, is is really only indicating that the 'Fan On' temperature has been reached
 
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Disk looks OK, but you could install the fan package to control the temp. a bit better.
 
Its currently recording and I notice this time it shows a temperature error?

Also, I notice it made the click a couple of times in succession whilst it was recording.
Certainly the statistics look fine but I don't know whether the clicking is significant or not.
 
Ok, thanks for the replies.

Am I correct that disable-ota physically stops the machine turning on in the night to check for updates? If that's correct then that kind of helps with the main problem of waking the other half in the night.

Thanks.


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Am I correct that disable-ota physically stops the machine turning on in the night

Disable-OTA has two parts, the first part removes the 'wake-up' from the schedule, this is the part you want, however the second part adds another event to the shedule in order to keep the Humax 'busy' during the OTA search time, this generates a new 'wake-up' at around 4:30am, so you would need to ensure this second action is disabled
 
Disable-OTA has two parts, the first part removes the 'wake-up' from the schedule, this is the part you want, however the second part adds another event to the shedule in order to keep the Humax 'busy' during the OTA search time, this generates a new 'wake-up' at around 4:30am, so you would need to ensure this second action is disabled

The box did boot up in the night as below - 512 07/08/2016 04:17:35 - System booted (Scheduled event).

I have now changed the settings as below to remove the reminder, so hopefully this should now stop the box booting up.

Thanks

Settings for disable-ota package
Disable OTA Settings

Create reminder to cover OTA period?
NO
 
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