RobH1
Well-Known Member
The much maligned Talk/Talk came up trumps this weekend.
Having had few issues over the past eight years, the router gave up the ghost on Thurs 23rd and wouldn't authenticate losing internet connection.
I rang the helpline, they checked the line and asked me to run a few tests and confirmed the failed router. Passed me on to customer services and they sent me a new one foc ( the latest Huawei HG533.)
Rec'd 28th, as quick as one could expect given the Bank holiday weekend.
I attempted to ring customer care to thank them but gave up on their stupid phone system!
Having had few issues over the past eight years, the router gave up the ghost on Thurs 23rd and wouldn't authenticate losing internet connection.
I rang the helpline, they checked the line and asked me to run a few tests and confirmed the failed router. Passed me on to customer services and they sent me a new one foc ( the latest Huawei HG533.)
Rec'd 28th, as quick as one could expect given the Bank holiday weekend.
I attempted to ring customer care to thank them but gave up on their stupid phone system!
