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ISP Service

Discussion in 'The Hummy Arms' started by RobH1, Aug 29, 2012.

  1. RobH1

    RobH1 Well-Known Member

    The much maligned Talk/Talk came up trumps this weekend.
    Having had few issues over the past eight years, the router gave up the ghost on Thurs 23rd and wouldn't authenticate losing internet connection.
    I rang the helpline, they checked the line and asked me to run a few tests and confirmed the failed router. Passed me on to customer services and they sent me a new one foc ( the latest Huawei HG533.)
    Rec'd 28th, as quick as one could expect given the Bank holiday weekend.
    I attempted to ring customer care to thank them but gave up on their stupid phone system!
     
  2. dandnsmith

    dandnsmith Member

    Good to hear some positive feedback - usually the reports are almost all negative.
    Derek
     
  3. RobH1

    RobH1 Well-Known Member

    Have let the router settle in and I am now seeing 40% increase in download speed (now above 13Mb/s)
    Rob