ITV HD Missing From Remote Scheduling

Have you renumbered your stations?

I suggest this topic is at least moved to the custom section, and maybe merge it with the RS topic.
 
Can you go into Settings within RS (http://hpkg.tv/acct/) and post the unique ID for your device? Once I know that I can have a look at it for you and see what is going on.

I suggest this topic is at least moved to the custom section

Yes, it should be in custom (but probably best kept as a separate topic)
 
Nothing - the moderators will be along to deal with it.
Somebody's on the ball today, but please could it be split back into a separate thread? It's a specific user problem and adding it to the general RS thread just makes that even harder to read, thanks.
 
Thanks Brian.

Thanks. I have renumbered stations but ITV HD is the only one missing.

It looks like the RS server doesn't have the EPG data for that channel on your transmitter. Are you in a position to run the rs/epgpush diagnostic on your Humax to see if that fails with an error?

Even better would be if you could run the following from the command line:

Code:
humax# rs -d epg offer 12327 17605

(where the humax# part is the default prompt and shown for reference.)

and also

Code:
humax# rs epg

and look for the line about ITV HD.
 
I would need some guidance on running from the command line, but the results of rs/epgpush are below.

>>> Beginning diagnostic rs/epgpush
Running: rs/epgpush
+ Negotiating EPG transfer for net 12327 (East Yorks & Lincs)
- Wants service 4175 (>1367016600), 0 entries found.
- Wants service 4287 (>1367017800), 0 entries found.
- Wants service 4288 (>1367019000), 0 entries found.
- Wants service 4352 (>1367019000), 0 entries found.
- Wants service 4416 (>1), 0 entries found.
- Wants service 4544 (>1367019000), 0 entries found.
- Wants service 4608 (>1366999080), 0 entries found.
- Wants service 4672 (>1366999080), 0 entries found.
- Wants service 4736 (>1367017200), 0 entries found.
- Wants service 5632 (>1367010000), 0 entries found.
- Wants service 5696 (>1367017200), 0 entries found.
- Wants service 5760 (>1367017200), 0 entries found.
- Wants service 5824 (>1367019000), 0 entries found.
- Wants service 5888 (>1367010000), 0 entries found.
- Wants service 5952 (>1367017200), 0 entries found.
- Wants service 6016 (>1367019120), 0 entries found.
- Wants service 6720 (>1367013600), 0 entries found.
- Wants service 6784 (>1367017200), 0 entries found.
- Wants service 6848 (>1367013600), 0 entries found.
- Wants service 6912 (>1367020080), 0 entries found.
- Wants service 7168 (>1367013600), 0 entries found.
- Wants service 7232 (>1367017200), 0 entries found.
- Wants service 8283 (>1367019000), 0 entries found.
- Wants service 8325 (>1367013600), 0 entries found.
- Wants service 8381 (>1367015700), 0 entries found.
- Wants service 8384 (>1367019300), 0 entries found.
- Wants service 8442 (>1367018700), 0 entries found.
- Wants service 8448 (>1367019900), 0 entries found.
- Wants service 8452 (>1367017500), 0 entries found.
- Wants service 8500 (>1367017200), 0 entries found.
- Wants service 8577 (>1), 0 entries found.
- Wants service 8628 (>1), 0 entries found.
- Wants service 12928 (>1366938000), 0 entries found.
- Wants service 12992 (>1366945200), 0 entries found.
- Wants service 13024 (>1367020200), 0 entries found.
- Wants service 13120 (>1367017200), 0 entries found.
- Wants service 14272 (>1367010000), 0 entries found.
- Wants service 14372 (>1367017200), 0 entries found.
- Wants service 14498 (>1367019000), 0 entries found.
- Wants service 14532 (>1367010000), 0 entries found.
- Wants service 14688 (>1367013600), 0 entries found.
- Wants service 14720 (>1367017200), 0 entries found.
- Wants service 14752 (>1367017200), 0 entries found.
- Wants service 14784 (>1367006400), 0 entries found.
- Wants service 14816 (>1367013600), 0 entries found.
- Wants service 14864 (>1), 0 entries found.
- Wants service 14912 (>1367017200), 0 entries found.
- Wants service 14928 (>1367017200), 0 entries found.
- Wants service 14944 (>1367017200), 0 entries found.
- Wants service 14976 (>1366974000), 0 entries found.
- Wants service 15056 (>1), 0 entries found.
- Wants service 15072 (>1367017200), 0 entries found.
- Wants service 15088 (>1367017200), 0 entries found.
- Wants service 15152 (>1), 0 entries found.
- Wants service 15200 (>1), 0 entries found.
- Wants service 15232 (>1367019300), 0 entries found.
- Wants service 15424 (>1), 0 entries found.
- Wants service 15504 (>1), 0 entries found.
- Wants service 15552 (>1366981200), 0 entries found.
- Wants service 15680 (>1), 0 entries found.
- Wants service 15728 (>1), 0 entries found.
- Wants service 15792 (>1), 0 entries found.
- Wants service 15952 (>1367017200), 0 entries found.
- Wants service 16032 (>1366995600), 0 entries found.
- Wants service 16048 (>1367017200), 0 entries found.
- Wants service 16096 (>1367017200), 0 entries found.
- Wants service 16144 (>1366970400), 0 entries found.
- Wants service 16224 (>1366947900), 0 entries found.
- Wants service 16288 (>1366946700), 0 entries found.
- Wants service 16292 (>1366950600), 0 entries found.
- Wants service 16300 (>1366951800), 0 entries found.
- Wants service 17472 (>1367017800), 0 entries found.
- Wants service 17540 (>1367016600), 0 entries found.
- Wants service 17609 (>1367019000), 0 entries found.
- Wants service 17664 (>1367019300), 0 entries found.
- Wants service 19648 (>1367017200), 0 entries found.
- Wants service 20288 (>1367017200), 0 entries found.
- Wants service 22080 (>1367019000), 0 entries found.
- Wants service 22208 (>1367017200), 0 entries found.
- Wants service 22226 (>1367019900), 0 entries found.
- Wants service 22272 (>1367017200), 0 entries found.
- Wants service 22336 (>1367019900), 0 entries found.
- Wants service 22400 (>1367010000), 0 entries found.
- Wants service 22464 (>1367010000), 0 entries found.
- Wants service 22592 (>1367010000), 0 entries found.
- Wants service 23040 (>1367019000), 0 entries found.
- Wants service 23120 (>1), 0 entries found.
- Wants service 23184 (>1), 0 entries found.
- Wants service 23680 (>1367017200), 0 entries found.
- Wants service 23712 (>1367019000), 0 entries found.
- Wants service 23872 (>1), 0 entries found.
- Wants service 23936 (>1), 0 entries found.
- Wants service 24000 (>1), 0 entries found.
- Wants service 24064 (>1366959600), 0 entries found.
- Wants service 24128 (>1366948800), 0 entries found.
- Wants service 24256 (>1367017200), 0 entries found.
- Wants service 24288 (>1), 0 entries found.
- Wants service 24384 (>1367010000), 0 entries found.
- Wants service 24448 (>1367017200), 0 entries found.
- Wants service 24512 (>1), 0 entries found.
- Wants service 25664 (>1367016600), 0 entries found.
- Wants service 25728 (>1367019000), 0 entries found.
- Wants service 25792 (>1367017200), 0 entries found.
- Wants service 25920 (>1367017200), 0 entries found.
- Wants service 26176 (>1367017200), 0 entries found.
- Wants service 26240 (>1367010000), 0 entries found.
- Wants service 26304 (>1367010000), 0 entries found.
- Wants service 26368 (>1367017200), 0 entries found.
- Wants service 26560 (>1367017200), 0 entries found.
- Wants service 26624 (>1367017200), 0 entries found.
- Wants service 26688 (>1367017200), 0 entries found.
- Wants service 27040 (>1367010000), 0 entries found.
- Wants service 27136 (>1367018400), 0 entries found.
- Wants service 27168 (>1367017500), 0 entries found.
- Wants service 27232 (>1367017200), 0 entries found.
- Wants service 27296 (>1367017200), 0 entries found.
- Wants service 27456 (>1367019000), 0 entries found.
- Wants service 27520 (>1367017200), 0 entries found.
- Wants service 27584 (>1), 0 entries found.
- Wants service 27616 (>1), 0 entries found.
- Wants service 27712 (>1367017200), 0 entries found.
- Wants service 27808 (>1367013600), 0 entries found.
- Wants service 27840 (>1367017200), 0 entries found.
- Wants service 27904 (>1367015400), 0 entries found.
- Wants service 27936 (>1), 0 entries found.
- Wants service 28032 (>1367010000), 0 entries found.
- Wants service 28160 (>1367017200), 0 entries found.
- Wants service 28224 (>1), 0 entries found.
- Wants service 28288 (>1366977600), 0 entries found.
- Wants service 28320 (>1367017200), 0 entries found.
- Wants service 28352 (>1367019000), 0 entries found.
- Wants service 28384 (>1367017200), 0 entries found.
- Wants service 28416 (>1367017200), 0 entries found.
No EPG data to send.
+ Negotiating EPG transfer for net 12323 (East Midlands)
Failed: database table is locked (database table is locked)

>>> Ending diagnostic rs/epgpush
 
That's interesting. It seems that it is the list of channels that is out of date rather than the EPG data.
Could you try the rs/chanpush diagnostic?

Your box appears to have channels from multiple regions.. is that on purpose?
 
I thought I had manually tuned all channels to the Waltham transmitter but it's possible I've missed one or two which are likely to be from Belmont. Does that make sense?

Here are the chanpush results:

>>> Beginning diagnostic rs/chanpush
Running: rs/chanpush
SQLite3: 3.7.5
Curl version: libcurl/7.19.6 OpenSSL/1.0.0a zlib/1.2.3
Sending channel information to remote server.
Expand strbuf: 2075
Expand strbuf: 3112
Expand strbuf: 4148
Expand strbuf: 5190
Expand strbuf: 6230
Expand strbuf: 7279
Expand strbuf: 8308
Expand strbuf: 9337
Expand strbuf: 10364
Expand strbuf: 11390
Expand strbuf: 12416
Expand strbuf: 13441
Expand strbuf: 14471
Fetch checksum: bare&mac=dc:d3:21:55:df:dd&id=7b53d8b12e14f1002d9c2a1478dbbc4a&tbl=channel
Checksum: [e97ebd4b0f7197b19303af566211e59d]
Already up-to-date.

>>> Ending diagnostic rs/chanpush
 
I'm guessing that your ITV HD is coming from the East Midlands region rather than East Yorks & Lincs which would explain the problem.

Can you post the output of the rs/muxdump diagnostic and enclose it in [code]...[/code] tags when you post? That will show where the different channels sit.
 
Code:
>>> Beginning diagnostic rs/muxdump
Running: rs/muxdump
Network ID 12327 (East Yorks & Lincs)
    MUX ID 4175 (channel 22)
    MUX ID 8219 (channel 25)
    MUX ID 12294 (channel 30)
    MUX ID 20544 (channel 53)
    MUX ID 16521 (channel 28)
Network ID 12323 (East Midlands)
    MUX ID 12294 (channel 29)
        Service ID 12992 [31] 5 USA
        Service ID 12928 [30] 5*
        Service ID 14498 [38] QUEST
        Service ID 16048 [10] ITV3
        Service ID 14688 [727] Absolute Radio
        Service ID 14720 [728] Heart
        Service ID 14752 [724] Capital FM
        Service ID 15952 [27] ITV2 +1
        Service ID 13024 [44] Channel 5+1
        Service ID 14532 [39] The Zone
        Service ID 16176 [25] Dave ja vu
    MUX ID 20544 (channel 56)
        Service ID 22336 [29] E4+1
        Service ID 22592 [723] talkSPORT
        Service ID 22272 [12] Dave
        Service ID 22080 [82] Sky News
        Service ID 22208 [11] Pick TV
        Service ID 23040 [48] Food Network
        Service ID 23712 [17] Really
        Service ID 22226 [46] Challenge
        Service ID 24064 [87] COMMUNITY
        Service ID 24032 [32] Movie Mix
    MUX ID 24640 (channel 57)
        Service ID 25792 [19] Yesterday
        Service ID 26176 [713] Kiss
        Service ID 26304 [722] Kerrang!
        Service ID 26368 [718] SMOOTH RADIO
        Service ID 26560 [711] The Hits Radio
        Service ID 26624 [715] Magic
        Service ID 26688 [716] Q
        Service ID 27136 [15] Film4
        Service ID 26240 [714] heat
        Service ID 27456 [85] RT
        Service ID 28032 [24] ITV4
        Service ID 27712 [83] Al Jazeera Eng
        Service ID 27040 [712] Smash Hits!
        Service ID 28160 [725] Premier Radio
        Service ID 27168 [47] 4seven
        Service ID 25728 [21] VIVA
    MUX ID 8200 (channel 54)
        Service ID 8264 [51] ITV
        Service ID 8384 [102] Channel 4
        Service ID 8448 [28] E4
        Service ID 8442 [14] More 4
        Service ID 8325 [6] ITV2
        Service ID 8452 [13] Channel 4+1
        Service ID 8362 [33] ITV +1
        Service ID 8500 [5] Channel 5
    MUX ID 4166 (channel 61)
        Service ID 4166 [50] BBC ONE
        Service ID 4287 [52] BBC TWO
        Service ID 4288 [7] BBC THREE
        Service ID 4544 [9] BBC FOUR
        Service ID 4352 [80] BBC NEWS
        Service ID 4736 [81] BBC Parliament
        Service ID 4416 [200] BBC Red Button
        Service ID 6720 [700] BBC Radio 1
        Service ID 5888 [701] BBC R1X
        Service ID 6784 [702] BBC Radio 2
        Service ID 6848 [703] BBC Radio 3
        Service ID 6912 [704] BBC Radio 4
        Service ID 5632 [705] BBC R5L
        Service ID 5696 [706] BBC R5SX
        Service ID 5760 [707] BBC 6 Music
        Service ID 5824 [708] BBC Radio 4 Ex
        Service ID 6016 [710] BBC World Sv.
        Service ID 5952 [709] BBC Asian Net.
    MUX ID 16517 (channel 58)
        Service ID 17472 [2] BBC TWO HD
        Service ID 17664 [4] Channel 4 HD
        Service ID 17540 [1] BBC ONE HD
        Service ID 17605 [3] ITV HD
        Service ID 19648 [303] 303
 
>>> Ending diagnostic rs/muxdump
 
Ok, the confusion is coming from the fact that you have some MUXs configured on your Humax from the East Yorks & Lincs region. No channels from them but the MUXs are configured.

I would perform a manual re-tune for just your region following the procedure at http://hummy.tv/forum/threads/hdr-fox-t2-tuning-advice.472/page-2#post-5824 (you can see the channel numbers you need from the output in the last post 29,56,57,54,61 and 58 for the HD MUX (using DVB-T2).)

Don't forget to backup the schedule first so you can easily restore it afterwards.
 
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