Legend Crashes HD-FOX

Do we know if the HDR Fox T2 crashes when this is happening or is all this being done on the HD Fox T2? I would suggest at this point given how many more HDR Fox T2s there are in the field (and how much more useful they are) it is more important to know if the HDR Fox T2 is also susceptible than what is causing it on the HD.
 
I meant Countdown. The HDR-FOX was recording, yes. It's never in standby. The HD-FOX was just viewing.

What hypothesis are you exploring, or are you just kicking tyres?
 
Black Hole said:
I meant Countdown. The HDR-FOX was recording, yes. It's never in standby. The HD-FOX was just viewing.

What hypothesis are you exploring, or are you just kicking tyres?
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Given how serious this is, I wanted to know if the HDR Fox T2 suffers from it as well. It sounds as if it doesn't.
 
Black Hole said:
:sigh:

Came out of Safe Mode, got a crash on 4SD within moments. Turned on Safe Mode again (had to switch to BBC1 so I got time to do that between crashes), no more reboots (for a while, anyway), but now I'm out of Safe Mode and not getting reboots.

No idea what that proves.
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Not having any knowledge of the CF my observations are:
You have (or had) crashes on some channels in normal operation but not in Safe Mode. My understanding is that Safe Mode temporarily disabled the CF. Wouldn't that then suggest the problem lies somewhere in the CF? (Untrapped error maybe. Corrupted database)
 
EEPhil said:
Not having any knowledge of the CF my observations are:
You have (or had) crashes on some channels in normal operation but not in Safe Mode. My understanding is that Safe Mode temporarily disabled the CF. Wouldn't that then suggest the problem lies somewhere in the CF? (Untrapped error maybe. Corrupted database)
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Yes, perhaps, and of course this has crossed my mind, but I cannot think of any mechanism. We need to be able to join up all the dots.

It does not help that the problem is sporadic. This makes it difficult to tell for certain whether any particular intervention really fixed it. I'm reasonably confident Safe Mode fixed it, but then if I have some kind of corruption causing it, we should be able to find it.
 
C4 has not crashed today (so far).

Disclosure: I am unwell, therefore spending more time on TV (and this stuff) instead of rushing around like a blue-arsed fly.
 
Black Hole said:
Yes, perhaps, and of course this has crossed my mind, but I cannot think of any mechanism. We need to be able to join up all the dots.

It does not help that the problem is sporadic. This makes it difficult to tell for certain whether any particular intervention really fixed it. I'm reasonably confident Safe Mode fixed it, but then if I have some kind of corruption causing it, we should be able to find it.
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I'm surprised that someone with better knowledge of CF hasn't chipped in.
I can think of a possible mechanism - but it would be guesswork based on how I might try and debug a system. Not sure that will be very helpful.
 
Is there only one actual device having this issue? If so, there could be a fault in the device itself, or a particular run of them, rather than a systematic issue with the HD Fox. Simplest would be some dud Flash or RAM that is only exercised with a certain LCN/Mux combination(s) and only with CF.

Maybe run system flush and reinstall CF, if that hasn't been done recently.
 
It's gone into repeatedly crashing on C4SD again, crashes stop when I switch to Dave and return when I switch back.
 
Today's issues: HD-FOX repeated crashes and reboots (every minute) on C4, ITV, Film4, and C4HD (Mendip), but not on BBC1, even with the network unplugged. C4, ITV, and Film4 are on the same mux (34), but C4HD isn't (35). Talking Pictures has just crashed (36). Here's the thing though: BBC1HD (35) hasn't crashed while I've had it on, much longer than the the interval of other crashes, but as soon as I go back to C4HD it crashes.

The only conclusion I can come to is that something to do with the content of specific services (not specific muxes) promotes crashes. If that has something to do with MHEG, preventing Internet access doesn't improve matters.
 
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Obviously this is all very subjective, because I can't conduct repeatable experiments with a control subject, but what does seem to have improved matters is a power-off reset. For a HD-FOX, that means pulling the plug.
 
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