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Need help installing Custom TV portal (HDR box)

#1
Hi everyone, first time poster here and very amateurish when it comes to this sort of thing. I have been trying without success to install the custom tv portal, primarily in order to watch sky go. I have managed to upgrade the firmware using a USB stick. Unfortunately despite following the step by step instructions both in text form as well as the informative video, I get stuck when trying to telnet my box, I am using Putty as recommended. Whenever I find out the i.p settings for my box and enter them in putty the program closes after about a second of being open. It obviously isnt able to establish a connection with the humax :(. Any advice is gratefully received!
 

af123

Administrator
Staff member
#2
It sounds like the custom firmware hasn't taken properly. When you turn on your box do you see 'Custom FW 2.11' on the front panel after 'START SYSTEM'?