Black Hole
May contain traces of nut
I have been TRYING to plug some gaps in my past NI record for the last several months - and it's proving to be a soul-destroying process.
On the face of it, it's a no-brainer. For every extra completed year's NI record, it should increase my expected state pension by £227 per year, and a year's voluntary contribution is about £700, so that's the equivalent of investing in a savings account that offers over 30% interest (except the interest payment is deferred, and you can't get the capital back... so the calculation of APR isn't that simple).
I used the Government Gateway to get all my figures (again - the online systems were not ready a year ago), satisfied myself that I knew the exact position with all the changes in entitlement and calculation etc (buggers put my retirement age up a couple of years). Then I rang up the DWP in February:
"Have you got a pensions forecast letter?" What letter? I got my forecast online.
"We recommend you receive a written forecast by post, then call us again and ask to speak to a voluntary contributions expert." OK, send me a letter.
The letter arrived mid-March (several weeks later), and told me nothing I didn't already know (and actually a great deal less).
I got around to ringing them up again today:
I want to speak to a voluntary contributions expert.
"Have you got a pensions forecast letter?" Yes.
"Hold the line, and I'll put you through."
(Completes security check AGAIN!!!)
I want to talk to somebody about completing previous years' NI records.
"Have you got a pensions forecast letter?" Yes. And I know what years are missing in my record.
"You need to ring again after 23rd April, and ask to speak to a voluntary contributions expert."
That's why I've rung you today, because when I went around this loop a couple of months ago I was told the same thing.
"Our new systems should come on-line on 23rd April, so we will be able to advise you better then."
I know what I want to do and all the figures. All I am trying to find out is how to make the top-up payments.
"I can give you the HMRC number for that, but I strongly recommend you speak to an expert first. It could be that your pension will not benefit from completed previous years and only from new years going forward."
WTF??!!
I feel like I'm being pushed from pillar to post, and I've been trying to get this done for months. Will my position change in the mean time?
"Everything is frozen until 5th April 2019."
So I have two years to sort this out?
"Yes."
Bollox. I reckon they've been inundated with enquiries to top up NI records, and don't know how to cope with them so impose delaying tactics.
On the face of it, it's a no-brainer. For every extra completed year's NI record, it should increase my expected state pension by £227 per year, and a year's voluntary contribution is about £700, so that's the equivalent of investing in a savings account that offers over 30% interest (except the interest payment is deferred, and you can't get the capital back... so the calculation of APR isn't that simple).
I used the Government Gateway to get all my figures (again - the online systems were not ready a year ago), satisfied myself that I knew the exact position with all the changes in entitlement and calculation etc (buggers put my retirement age up a couple of years). Then I rang up the DWP in February:
"Have you got a pensions forecast letter?" What letter? I got my forecast online.
"We recommend you receive a written forecast by post, then call us again and ask to speak to a voluntary contributions expert." OK, send me a letter.
The letter arrived mid-March (several weeks later), and told me nothing I didn't already know (and actually a great deal less).
I got around to ringing them up again today:
I want to speak to a voluntary contributions expert.
"Have you got a pensions forecast letter?" Yes.
"Hold the line, and I'll put you through."
(Completes security check AGAIN!!!)
I want to talk to somebody about completing previous years' NI records.
"Have you got a pensions forecast letter?" Yes. And I know what years are missing in my record.
"You need to ring again after 23rd April, and ask to speak to a voluntary contributions expert."
That's why I've rung you today, because when I went around this loop a couple of months ago I was told the same thing.
"Our new systems should come on-line on 23rd April, so we will be able to advise you better then."
I know what I want to do and all the figures. All I am trying to find out is how to make the top-up payments.
"I can give you the HMRC number for that, but I strongly recommend you speak to an expert first. It could be that your pension will not benefit from completed previous years and only from new years going forward."
WTF??!!
I feel like I'm being pushed from pillar to post, and I've been trying to get this done for months. Will my position change in the mean time?
"Everything is frozen until 5th April 2019."
So I have two years to sort this out?
"Yes."
Bollox. I reckon they've been inundated with enquiries to top up NI records, and don't know how to cope with them so impose delaying tactics.