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no channels listed

after installing the retail (tesco) youview box earlier this month and updating to the latest firmware it worked fine until yesterday. it now doesnt show any freeview channels. signal is fine as tv works perfectly. hardwired internet connection to Virgin router using supplied rj45 lead. network connection is fine. newcastle area. any ideas.......


New Member
no responses or ideas from this forum but i did a full reset and the channels came back. not ideal really is it.... Im convinced productsare tested on end users.