Sorry for the long post, but thought it necessary to fully describe the problem.
I lost Channel5 so decided to retune. On auto tune there is no signal showing. I have a 3 lnb dish, I connected each in turn to my TV, they were all fine. I tried the manual tune using the transponder recommended in the manual's trouble shooting guide (11428H27500A) and found no signal. So did manual tune using all transponders. This retuned ok, but the channels are in randon order, whereas auto tune puts them in a logical order. Looking at diagnostics both channels show stregth 100% and quality 90%. My software is up to date. Any ideas please as to where the problem may lie, or where I may get more help? I know I can sort them but that seems a very long job. TIA
I lost Channel5 so decided to retune. On auto tune there is no signal showing. I have a 3 lnb dish, I connected each in turn to my TV, they were all fine. I tried the manual tune using the transponder recommended in the manual's trouble shooting guide (11428H27500A) and found no signal. So did manual tune using all transponders. This retuned ok, but the channels are in randon order, whereas auto tune puts them in a logical order. Looking at diagnostics both channels show stregth 100% and quality 90%. My software is up to date. Any ideas please as to where the problem may lie, or where I may get more help? I know I can sort them but that seems a very long job. TIA