Hi there,
My parents are currently having an issue with their 1TB Humax HDR-FOX T2 following a 3/4 week break away. The unit was left plugged in and attached to the aerial so that it could continue recording while they were away. On return, they found that programs that should have recorded didn't record and only programs recorded on the day they left actually recorded. Also programs recorded on the day they returned did record, however they were pixelling during playback and occasionally cutting to black screen then playing again.
On interrogating the box and logging into the webif control panel I noticed that it'd been upgraded and now included an icon for mobile version. Following some brief online troubleshooting I went down the route of doing a hard disk check using the fix-disk command. After logging in via telnet I tried the command and found it wouldn't work, after a brief check I realised that the command was only available with a firmware after 2.12, so I downloaded the latest firmware (2.14) and updated the DVR before retrying playback of the recordings - no change, same problem.
I then ran the full disk check via telnet, restarted the box into normal mode and got my parents to attempt playback again. The situation had improved slightly - not stopping/pixelling as regularly but still doing so at varying points throughout playback.
Right, that's the background. Basically what's happening is the following :
Old recordings (prior to my parents going away) - Start playing then part way through will stop, almost as if paused (freeze framing) with the image remaining on screen, and then the screen goes black and the message "! The channel is scrambled or not available" comes up. This will continue througout the playback. Many of these recordings have been watched before with no problems what so ever.
Bittorrent downloads/non-recorded videos -Start playing then will freeze then carry on playing - though to a lesser extent than the old recordings.
New recordings (since parents going away/since return) - Start playing then will pixel / go to black screen at varying points throughout playback, also the screen goes black and the message "! The channel is scrambled or not available" appears for a second or two before playback continues.
On closely listening to the box, no abnormal hard drive noise can be heard (re-read clicking or constant "click of death" clicking).
The aerial signal on all recorded channels are fine with no pixelling while just watching TV via the Humax.
Also while using the remote control, carrying out simple tasks such as changing channel is very sluggish, sometimes taking several seconds before actually changing, whereas other changes are instantaneous.
Can anyone shed any light on what this problem is or any further diagnostics that can be done to shed any light on the issue.
My parents are currently having an issue with their 1TB Humax HDR-FOX T2 following a 3/4 week break away. The unit was left plugged in and attached to the aerial so that it could continue recording while they were away. On return, they found that programs that should have recorded didn't record and only programs recorded on the day they left actually recorded. Also programs recorded on the day they returned did record, however they were pixelling during playback and occasionally cutting to black screen then playing again.
On interrogating the box and logging into the webif control panel I noticed that it'd been upgraded and now included an icon for mobile version. Following some brief online troubleshooting I went down the route of doing a hard disk check using the fix-disk command. After logging in via telnet I tried the command and found it wouldn't work, after a brief check I realised that the command was only available with a firmware after 2.12, so I downloaded the latest firmware (2.14) and updated the DVR before retrying playback of the recordings - no change, same problem.
I then ran the full disk check via telnet, restarted the box into normal mode and got my parents to attempt playback again. The situation had improved slightly - not stopping/pixelling as regularly but still doing so at varying points throughout playback.
Right, that's the background. Basically what's happening is the following :
Old recordings (prior to my parents going away) - Start playing then part way through will stop, almost as if paused (freeze framing) with the image remaining on screen, and then the screen goes black and the message "! The channel is scrambled or not available" comes up. This will continue througout the playback. Many of these recordings have been watched before with no problems what so ever.
Bittorrent downloads/non-recorded videos -Start playing then will freeze then carry on playing - though to a lesser extent than the old recordings.
New recordings (since parents going away/since return) - Start playing then will pixel / go to black screen at varying points throughout playback, also the screen goes black and the message "! The channel is scrambled or not available" appears for a second or two before playback continues.
On closely listening to the box, no abnormal hard drive noise can be heard (re-read clicking or constant "click of death" clicking).
The aerial signal on all recorded channels are fine with no pixelling while just watching TV via the Humax.
Also while using the remote control, carrying out simple tasks such as changing channel is very sluggish, sometimes taking several seconds before actually changing, whereas other changes are instantaneous.
Can anyone shed any light on what this problem is or any further diagnostics that can be done to shed any light on the issue.
