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Remote Recording Portal issue

#1
After falling victim to the retune whilst on holiday last week I have finally taken the plunge and installed the custom firmware. I have to say it's really very good and I've been tempted to have a play with the remote recording portal. It all seems to work well but when I attempt to get a list of the files on the Humax I get the following message:

Your Humax has not yet successfully uploaded a list of recordings.

The rs.log file on the Humax contains, amongst other lines, multiple lines containing the following error message:

Error encountered, Error: 6 - Couldn't resolve host name
Could the two errors be related? If so, what host is it trying to contact?
 

Black Hole

May contain traces of nut
#2
When set up for the Remote Scheduling service, the Humax periodically checks in with the RS server on hummypkg.org.uk to upload stats and download any new commands. I imagine that is what it is trying to contact.
 

Brian

Administrator
Staff member
#3
Are you referring to clicking on the pie chart disk symbol? If so, I think that the Humax attempts to upload a list of recordings each day, af123 will probably be along with a full explanation.
 
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cartwheel

New Member
#4
Yes, I'm clicking on the pie chart. I'm able to successfully schedule recordings and see the schedule so it's just affecting the upload of existing recordings. Any clues appreciated. Thanks.
 

Ezra Pound

Well-Known Member
#5
You can force the Humax to contact the RS server with diskpush, e.g. Web-If >> Diagnostics >> Run Diagnostic >> diskpush (in place of the word 'General'). Without this 'force' the Humax will automatically contact the RS server every 24 Hours
 
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cartwheel

New Member
#6
Thanks, that has fixed the issue. Interestingly, it's been running for 4 days now and hasn't managed to upload before.

Thanks again for the help.
 
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cartwheel

New Member
#8
Thanks. The odd thing is that that table shows plenty of activity but the only upload is the manual one I did after your help:

TimeMessage
24/09/2012 22:24:29 Updated disk contents.
24/09/2012 22:09:30 Updated live reservation data.
24/09/2012 21:00:39 Updated live reservation data.
24/09/2012 20:50:12 Updated live reservation data.
24/09/2012 19:49:42 Updated live reservation data.
24/09/2012 19:39:38 Updated live reservation data.
24/09/2012 19:36:18 Updated live reservation data.
24/09/2012 19:36:17 System booted.
24/09/2012 16:29:40 Updated live reservation data.
24/09/2012 16:29:39 System booted.
24/09/2012 10:26:35 Cancelled command 24163.
24/09/2012 09:03:17 Queued new command [schedule|auto|17664|49913|1|52|Channel 4 HD|1349089500|River Cottage Veg Heroes].
23/09/2012 22:21:25 System booted.
 

Ezra Pound

Well-Known Member
#9
Yes, you don't seem to be getting 'Updated Disk Contents' apart from 24/09/2012 22:24:29 which I presume is the 'pushdisk', you really need af123 to comment
 
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cartwheel

New Member
#11
Sorry I wasn't at home last night. I'll check the contents of that file when I get in this evening. In the meantime, it may have processed the upload correctly yesterday. I can see this on the remote record page:

TimeMessage
25/09/2012 22:50:30 System booted.
25/09/2012 19:45:26 System booted.
25/09/2012 16:31:14 Updated disk contents.
25/09/2012 16:31:05 Successfully scheduled event.
25/09/2012 16:31:05 Found event - The Name of the Rose
25/09/2012 16:31:04 Processing command 'schedule '
25/09/2012 16:31:03 !Schema change, will try again later.
25/09/2012 16:31:03 !Error encountered whilst scheduling: database schema has changed
25/09/2012 16:31:03 Found event - The Name of the Rose
25/09/2012 16:31:01 Processing command 'schedule '
 
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cartwheel

New Member
#12
humax# cat anacrontab
SHELL=/bin/sh
PATH=/mod/bin:/mod/usr/bin:/mod/bin/busybox:/bin:/sbin
LD_LIBRARY_PATH=/mod/lib:/lib:/usr/lib
# format: period delay job-identifier command
1 8 sched_backup /mod/var/mongoose/cgi-bin/backup/backup.jim
1 3 rs_channels /mod/bin/rs push channels
1 4 rs_disk /mod/bin/rs push disk
1 5 auto-update /mod/sbin/auto-update
My humax is in standby most of the day, I'm using the wireless dongle so there'll be no network connection unless it's recording or during the two wake up periods at 04:30 and 16:30. However, it all appears to be working.