Smart meters, less smart companies

Just received an email from BG thanking me for making an appointment with an engineer on 18 Jul. The work is now complete.
Eh, what? I've not made an appointment, and no engineer attended on 18 Jul (Saturday). I found a note in my calendar app that says "Smart Meter" (with no other details*). That was for 18 Jul 2024.
What a bunch of clowns!

* Wrong. I'd added the word "engineer" which didn't show on the original view.
 
Just had Thames Water come and fit a smart water meter today. The booklet of information they left says it could take up to 90 days to show in the account.

Eh? Haven't they heard that computers are faster then that ... ??
 
10 months after my smart water filter fitted - no daily or even weekly readings on my online account... just a reading every six months, as it was before.
It also had an 'episode' where I suspect it's shut-off mechanism went bananas, causing water hammer sounds on my internal pipework!
 
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