valve90210
Member
Hi All
I'm posting up on behalf of a friend of mine who has a 9300t and is suffering a strange problem. When viewing BBC3 live the picture and sound are fine, when he records it however it is a different matter, it suffers with audio losing sync, stuttering and dropping out big chunks making it completely unwatchable.
As far as he remembers other channels when recorded are fine (though I shall get him to do a few test recordings just to check).
He doesn't remember seeing any additional channels in the 800s which would indicate being tuned to the wrong transmitter which can be an issue where we are as we are between two and I have to manually tune to ensure getting the right channels.
Can anyone think of anything that might be causing this issue? SOftware update needed? reset to factory and format hard drive maybe?
A previous TopupTV box never had this issue with the same aerial setup etc (though it did suffer from being generally rubbish...lol)
Any help or thoughts much appreciated.
I'm posting up on behalf of a friend of mine who has a 9300t and is suffering a strange problem. When viewing BBC3 live the picture and sound are fine, when he records it however it is a different matter, it suffers with audio losing sync, stuttering and dropping out big chunks making it completely unwatchable.
As far as he remembers other channels when recorded are fine (though I shall get him to do a few test recordings just to check).
He doesn't remember seeing any additional channels in the 800s which would indicate being tuned to the wrong transmitter which can be an issue where we are as we are between two and I have to manually tune to ensure getting the right channels.
Can anyone think of anything that might be causing this issue? SOftware update needed? reset to factory and format hard drive maybe?
A previous TopupTV box never had this issue with the same aerial setup etc (though it did suffer from being generally rubbish...lol)
Any help or thoughts much appreciated.