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Unable to access humax portal

Discussion in 'HD/HDR-FOX T2 Customised Firmware' started by digitalspace, Nov 2, 2011.

  1. digitalspace

    digitalspace Member


    Just received a 2nd hand hdr-fox t2. Updated to official 1.02.20 firmware, then updated to the modifed firmware 1.13.

    All is good, I can access http web interface etc, however when trying to access the humax TV portal I immediately get the error "An error occured whilst launching the application https://www.humaxtvportal.com"

    My box details are as follows:

    Software Version : FHTCP 1.02.20
    Loader Version : a7.30
    System ID : 80BC.7E00
    Update Date : 10 JUN 2011
    MICOM Version : 9.3
    MAC Address : DC : D3 : 21 : xx : xx : xx (spaces are intentional so they don't turn in to smileys ;p )

    Any help appreciated
  2. digitalspace

    digitalspace Member

    Also, I've tried accessing the web URL via my PC and get the following:

    I understand that I can't access via a laptop because it's not authorised like an STB would be, but it at least proves the web url is available on my connection.
  3. Wallace

    Wallace Slightly Pickled

    The Humax Portal is reported as being down. Humax are aware. There is nothing you can do except wait.


    EDIT: I would remove you MAC address from your post. Not a good idea to publish it in a public forum.
  4. Ezra Pound

    Ezra Pound Well-Known Member

    It looks like he is only giving away the Manufacture's code (first 6 characters) However this does raise a question, is DC-D3-21 a humax code? both of my boxes have 00-03-78 which is registered to Humax
  5. af123

    af123 Administrator Staff Member

    It's predominantly 00-03-78 but dc-d3-21 is fairly common too. From the devices registered with RS Portal:

    | model | left(mac, 8) | count(*) |
    | HD    | 00:03:78     |       14 |
    | HDR   | 00:03:78     |       80 |
    | HDR   | dc:d3:21     |       29 |
  6. digitalspace

    digitalspace Member

    To be fair I had put the full MAC and edited it after Wallace's intervention. Shall try the portal later, before buying this Humax I assumed iPlayer was an inbuilt 'app' which I could load directly, didn't realise I was reliant on an online Humax service :/
  7. ChrisDaniels

    ChrisDaniels Well-Known Member

    According to reports on myhumaxforum, the portal is back online.
  8. Ezra Pound

    Ezra Pound Well-Known Member

    I thought you may have edited it but I couldn't see the 'Edited' notice (I must be thinking of a different forum). As you say the Humax portal accesses the internet pages via the web page in your original post, It is possible to see this from a P.C., Try it without the 's' in https (See portal Photo) But what you will see is a generic page. From a Humax in the U.K. you will only see I-player, Wi-Ki@TV, You-Tube, Internet Radio and Flickr
  9. Black Hole

    Black Hole May contain traces of nut

    Is the portal up right now? I'm debugging a means to get Internet to HDR4 via a MiFi connection, and I got the "an error occurred..." message after a period of the front panel showing "TV PORTAL" but live TV on the screen.
  10. Brian

    Brian Administrator Staff Member

    Yes, TV Portal is working for me now.
  11. Black Hole

    Black Hole May contain traces of nut