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Unable to access humax portal

#1
Hi,

Just received a 2nd hand hdr-fox t2. Updated to official 1.02.20 firmware, then updated to the modifed firmware 1.13.

All is good, I can access http web interface etc, however when trying to access the humax TV portal I immediately get the error "An error occured whilst launching the application https://www.humaxtvportal.com"

My box details are as follows:

Software Version : FHTCP 1.02.20
Loader Version : a7.30
System ID : 80BC.7E00
Update Date : 10 JUN 2011
MICOM Version : 9.3
MAC Address : DC : D3 : 21 : xx : xx : xx (spaces are intentional so they don't turn in to smileys ;p )

Any help appreciated
 
#2
Also, I've tried accessing the web URL via my PC and get the following:

Secure Connection Failed

An error occurred during a connection to www.humaxtvportal.com.

Certificate type not approved for application.
I understand that I can't access via a laptop because it's not authorised like an STB would be, but it at least proves the web url is available on my connection.
 

Wallace

Slightly Pickled
#3
The Humax Portal is reported as being down. Humax are aware. There is nothing you can do except wait.

HTH

EDIT: I would remove you MAC address from your post. Not a good idea to publish it in a public forum.
 

Ezra Pound

Well-Known Member
#4
I would remove you MAC address from your post. Not a good idea to publish it in a public forum.
It looks like he is only giving away the Manufacture's code (first 6 characters) However this does raise a question, is DC-D3-21 a humax code? both of my boxes have 00-03-78 which is registered to Humax
 

af123

Administrator
Staff member
#5
It's predominantly 00-03-78 but dc-d3-21 is fairly common too. From the devices registered with RS Portal:

Code:
+-------+--------------+----------+
| model | left(mac, 8) | count(*) |
+-------+--------------+----------+
| HD    | 00:03:78     |       14 |
| HDR   | 00:03:78     |       80 |
| HDR   | dc:d3:21     |       29 |
+-------+--------------+----------+
 
#6
It looks like he is only giving away the Manufacture's code (first 6 characters) However this does raise a question, is DC-D3-21 a humax code? both of my boxes have 00-03-78 which is registered to Humax
To be fair I had put the full MAC and edited it after Wallace's intervention. Shall try the portal later, before buying this Humax I assumed iPlayer was an inbuilt 'app' which I could load directly, didn't realise I was reliant on an online Humax service :/
 

Ezra Pound

Well-Known Member
#8
To be fair I had put the full MAC and edited it after Wallace's intervention. Shall try the portal later, before buying this Humax I assumed iPlayer was an inbuilt 'app' which I could load directly, didn't realise I was reliant on an online Humax service :/
I thought you may have edited it but I couldn't see the 'Edited' notice (I must be thinking of a different forum). As you say the Humax portal accesses the internet pages via the web page in your original post, It is possible to see this from a P.C., Try it without the 's' in https (See portal Photo) But what you will see is a generic page. From a Humax in the U.K. you will only see I-player, Wi-Ki@TV, You-Tube, Internet Radio and Flickr
 

Black Hole

May contain traces of nut
#9
Is the portal up right now? I'm debugging a means to get Internet to HDR4 via a MiFi connection, and I got the "an error occurred..." message after a period of the front panel showing "TV PORTAL" but live TV on the screen.