A new issue with the Aura

G

Goober

New Member
Yesterday evening I notice that about every 10 or 15 mins or so, the Aura would go to a blank screen for a few moments then come back on. I went through all the usual resets such as removing power cables, restarting apps etc, but still this problem persists. A search on AI suggested this might be a HDMI problem, so I unplugged and re-plugged, tried a different HDMI cable but still this problem persists. Any suggestions as to what the cause and the fix might be?

To be honest, with all the other issues I have been having with the Aura eg the constant reboots, I am thinking of finally ditching the Aura for an alternative, perhaps a Manhattan. Sadly I have no faith that this box will ever be stabilised with the appropriate software update by Humax.
 
Goober said:
Yesterday evening I notice that about every 10 or 15 mins or so, the Aura would go to a blank screen for a few moments then come back on. I went through all the usual resets such as removing power cables, restarting apps etc, but still this problem persists. A search on AI suggested this might be a HDMI problem, so I unplugged and re-plugged, tried a different HDMI cable but still this problem persists. Any suggestions as to what the cause and the fix might be?
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I had a very similar problem and in my case using a different HDMI lead did fix the problrm.
To be honest, with all the other issues I have been having with the Aura eg the constant reboots, I am thinking of finally ditching the Aura for an alternative, perhaps a Manhattan. Sadly I have no faith that this box will ever be stabilised with the appropriate software update by Humax.
Click to expand...
I can assure you that the new software for the Aura will make the box significantly more resilient. I think it is ready for general release but Humax are holding back.
 
Strangely enough I've been getting an occasional, probably HDMI, glitch in the last few days. My TV seems to renegotiate the connection with the Aura. Two times that I noticed the glitch it was around 5:15pm and happened once.
It had happened before and I rejigged the HDMI cables and it has been okay for a few months.
MartinLiddle said:
I can assure you that the new software for the Aura will make the box significantly more resilient. I think it is ready for general release but Humax are holding back.
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Seems like you know something you can't talk about. ;) I wish they'd get on and release the software.
 
MartinLiddle said:
I can assure you that the new software for the Aura will make the box significantly more resilient. I think it is ready for general release but Humax are holding back.
Click to expand...
Martin, you are tempting me to wait a bit longer. What's your best guess for the software release date?
 
prpr said:
How do you expect him to know what Humax are going to do? Or why? Or why not?
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The inference from his post was that he was in the know - perhaps a beta tester or something? I think EEPhil drew a similar conclusion if I am not mistaken.
 
Goober said:
Martin, you are tempting me to wait a bit longer. What's your best guess for the software release date?
Click to expand...
The whole thing is a bit odd. Humax stopped updating the software several years ago, then suddenly they announce they are going to provide a new update and at about the same time they announce they are going to stop making the Aura. I suspect part of the reason would be a contractual requirement to update the Android operating system software. They did that and went much further with fixing other issues. I would hope it will be released soon but I have no knowledge of the actual date.
 
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