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About to order but is 1TB model still having "issues"

Discussion in 'HDR-FOX T2 Freeview Recorder' started by gsmetcalf, Sep 26, 2012.

  1. gsmetcalf

    gsmetcalf New Member

    Hi All,

    Sorry for the Newbie question, Im about to order a Humax HDR-FOX T2, and the 1TB version is only £10 more than the 500GB, so seems like a no brainer. However reading a few threads it appears there may be issues ? ( Freezing etc ). Was this just the original batch ?

    Would you play it safe and get a 500GB ? Or is it safe to order the 1TB now?

    ( Ex Toppy owner looking forward to tweaking )

    Thanks in advance,

    G
     
  2. MartinLiddle

    MartinLiddle Super Moderator Staff Member

    We have had a 1TB model for nearly 2 years without problem. Some people think the 1TB is more susceptible to long term problems with the hard drive but I have my doubts about whether the number of reports is statistically significant.
     
    gsmetcalf likes this.
  3. gsmetcalf

    gsmetcalf New Member

    Thanks Martin, Much Appreciated
     
  4. Tim Day

    Tim Day Member

    Maybe we've just been unlucky, but I've had 3 returns since we first bought the thing (1TB model).
    • The first return was a definite disk fail. Swapped under warranty.
    • The second one we weren't sure what was going on but the box was crashing a lot. Swapped under warranty replacement promptly crashed too, at which point I thought "maybe it's something external" and switched from HDMI to SCART (oldish Toshiba Regza TV on the other end). Perfectly stable since then, at least until...
    • The third time the disk seemed to start playing up again. By now, the firmware included a disk testing mode which confirmed there was a problem and continued to report errors even after the recommended reformat. Still under warranty, but this time humax didn't have any replacements to swap so it was repaired (took a couple of weeks). I noted from their online repair ticket tracker they put a Seagate disk in as a replacement which 5-10 years ago would have made me very happy but I'm not so sure how they rate as a brand these days.
    Box has been good in the few months since, but I'm sort of dreading the 2 year warranty expiring early next year :frantic:
     
  5. Black Hole

    Black Hole Felonius Gru

    Check through this topic, I have not got around to correlating the information yet:

    http://hummy.tv/forum/threads/humax-faults-v-serial-number.688/
     
  6. gsmetcalf

    gsmetcalf New Member

    Thanks Tim - A bit late for me now :(, my box arrived on Saturday. However it will make me register the warranty :)

    Initial impressions ( probably the wrong thread ):
    Poor tuner - Sony Bravia HX923 has no issue with the signal, but the Humax seems really picky, so I can't get BBC HD at all and get a few break ups on other channels ( 4 Music ). I can't get the signal strength on the Humax above 47%, decent Televes DAT 45 Antenna and was on the roof tweaking on Sunday :cool: ( Hannington transmitter I think ), and like I say work perfectly fine with the one built into my TV.

    Apart from that, so far so good. Having switched from Virgin & TIVO I now need to wait a week for a fiber connection from BT so I can upgrade the firmware....
     
  7. Black Hole

    Black Hole Felonius Gru

    Try the signal with the actual aerial lead moved from the TV to the Humax, it is not uncommon for there to be a problem with a specific wire.
     
  8. gsmetcalf

    gsmetcalf New Member

    I purchased new cables on Saturday ( just to make sure ), I've tried both ways round, and with / without the TV tuner connected. No difference unfortunately :(.
     
  9. Wallace

    Wallace Slightly Pickled

    Manual tune?
     
  10. Black Hole

    Black Hole Felonius Gru

    Are you post-DSO? Digital signal levels go up post-DSO.
     
  11. brianmt

    brianmt Member

    If anything the humax tuner is far too sensitive . Check you have no channels in the 800's maybe you've got the wrong transmitter
     
  12. Ezra Pound

    Ezra Pound Well-Known Member

    The Humax is happyer when the aerial is plugged directly to it, rather than 'daisy chained', Also (as mentioned) make sure you don't have any channels in the 800s
     
  13. gsmetcalf

    gsmetcalf New Member

    Thanks for all the tips.

    I think my area is post DSO ( isn't everywhere ? I'm in Camberley, Surrey ) Just been reading the manual tuning instructions:
    Crystal Palace is recommended:
    Now
    1 Oct 12​

    • 23
    99
    100

    • 26
    99
    100

    • 30-
    100
    100

    • 25
    98
    100

    • 22
    98
    99

    • 28-
    99

    100



    Ill check the channels tonight - as im sure i had 22, 23, etc and the last one was 40 something - so would indicate a rouge.

    There are no 800 channels, and I have the antenna plugged into an amplifier, then into the humax ( amplifier gives about 10% signal boost - and finds more than 2 mux's ;-) ). Coax was replaced from mast to wall about 5 yrs ago.
     
  14. Ezra Pound

    Ezra Pound Well-Known Member

    I would say that if you don't have any channels in the 800s, then a re-tune won't help, but it's worth a try
     
  15. gsmetcalf

    gsmetcalf New Member

    So the MUX'es were correct, however mux 30 was reporting zero signal, zero quality. A manual scan didn't work. I did a system reset, scanned, then rescanned ( annoying popup ), and now have all channels working fine. The only thing I changed was I had previously set the box to output 1080p, which i know isn't broadcast, but was an option so I chose it :), I 'think' this causes the tuner to ignore the 1080i broadcasts when scanning ? This is a hunch as I've not had chance to test a repeatable scenario.

    Either way i'm sorted ( although there are still more breakups / distortion than on the Sony tuner ), thanks for the tips..... now to patiently wait for broadband before I can play with the portal / firmware :)
     
  16. Ezra Pound

    Ezra Pound Well-Known Member

    I think the '1080i broadcasts' are a red herring, 1080i and 1080p are alternately used on the same channel, the BBC switches from one to the other many times during the same program