Stereo: if I set it to multichannel the volume control on the Humax ceases to have any effect and we've have to control it through the TV all the time.Another thought; what Audio output setting are you using (Multichannel or Stereo) ?
Will hope? That's future intention, not current intention, so goodness knows how long they hope to respond in at the moment.will hope
No promise of that whatsoever, and anyway I reckon you've complained on a feedback channel for the website - I've never found anywhere to ask Engineering what's going on, otherwise I would have been pestering them about DAB and FM drop-outs along the M4.I reckon that gives them until Thursday this week...
I believe you're thinking of the response that Born Cynic quoted. Mine had the subject line "BBC Reception Advice - Case number XXX-XXXXXXX-XXXXXX" and stated: "This is an automated email confirming we have received your submission via the Radio and Television Investigation Service diagnostic tool." I had to jump through a fair few hoops (confirming that I'd switched it off and on again, retuned it* and so forth) before I got to the point where it would actually let me describe the symptoms of the fault I was experiencing.I reckon you've complained on a feedback channel for the website
Well done and glad that you have demonstrated that the BBC do reply (at least some times)."Thank you for contacting us again about the sound glitching problem.
I'm happy to confirm our engineers did locate the source of the problem to a faulty card at the coding end of the broadcast chain. It was eventually fixed on Saturday 2nd November.
I would just like to thank you for the detailed information you provided, the first time you contacted us. This was very helpful.
On behalf of all of the team, here, I'm sorry this fault spoilt your enjoyment of our programmes."