Aura failing to record Channel 5 HD

EEPhil said:
I wouldn't bank on it. With some channels (probably BBC) I've had a series link that's finished. It stays in the schedule showing nothing to record, hence no information. Weeks later it suddenly starts recording again. But on the other hand I have had series links that don't work. A long-winded answer to say it isn't a reliable indicator.
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Those go to the bottom of the list and state 0 programmes until reactivated. The one I had today was still active at the top of the schedule list and did not state 0 programmes but showed No information available. Showing no info for an active schedule booking may still be a valid warning method, I shall be checking to see.

EDIT As expected the Ch5 SD failed to record whilst the Ch5+1 was fine. The Ch5 SD booking now shows as set for 6 days time with 1 programme as a series record and the Ch5 HD is also scheduled for series record in 6 days time but oddly says 2 programmes :confused:
 
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Aura Schedule list Channel 5 SD series record for Police Interceptors 20.00 shows no info available "in 2 hours" and "3 programmes". No "R" symbol is showing for the recording in its slot on the TV list though the TV list gives info for the show. I am expecting another failed recording and further evidence that my theory is correct. Channel 5+1 series record also set and that does give the shows info in the schedule list and I expect it will record without issue.

Looking ahead in 6 days I have Rich house Poor house set to series record on Ch5 SD, Ch5 HD and Ch5+1 all 3 show the "R" in their slots on the TV guide all with show info but in the Schedule list Ch5 HD gives No info available whilst the other 2 give show info.
 
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trog said:
Aura Schedule list Channel 5 SD series record for Police Interceptors 20.00 shows no info available "in 2 hours" and "3 programmes". No "R" symbol is showing for the recording in its slot on the TV list though the TV list gives info for the show.
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So I'm a bit late to this. My Aura shows "in 10 minutes" and "2 programmes" on the schedule page. Info available after pressing "i" tells me about today's episode and shows an upcoming episode next week - info available if I select it and press "i". The EPG has an "R" against today's episode and next weeks. Info available on both.
As I use padding, the recording has now started (19:57).
Rich House, Poor House - SD and HD have info.

That's all assuming I've correctly understood what you mean.
 
As expected Channel 5 SD scheduled recording at 20.00 failed to record, it did not even leave a broken camera failed recording notice in the schedule list it just vanished from the list.
 
EEPhil said:
So I'm a bit late to this. My Aura shows "in 10 minutes" and "2 programmes" on the schedule page. Info available after pressing "i" tells me about today's episode and shows an upcoming episode next week -
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If you are referring to tonights Police interceptors on Ch 5 SD it shows it is an Aura issue then.
 
trog said:
If you are referring to tonights Police interceptors on Ch 5 SD it shows it is an Aura issue then.
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I was. It started recording without problem. I cancelled it because, with padding, it would interfere with programmes I wanted to record at 21:00.
Given that my Aura appeared to have worked, the problem seems to be with your Aura.
 
Last night set up series link recordings for Police Interceptors on 5HD, Police Suspect No1 on 5SD and Traffic Cops on 5+1.
All recorded successfully. Central Scotland region.
 
EEPhil said:
I was. It started recording without problem. I cancelled it because, with padding, it would interfere with programmes I wanted to record at 21:00.
Given that my Aura appeared to have worked, the problem seems to be with your Aura.
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It's an odd one for sure. I went through my schedule yesterday with several series recordings on several channels but the only active one without info was for Channel 5 and as others have been having issues with Channel 5 it suggested they were to blame but as you and davey64 are not affected it suggests yet another Aura issue. Although I have had other failed recording on other unrelated channels they always leave the failed recording notice and the broken camera symbol and though not certain I do not think they stated No information available before failing but I will need to keep an eye out for confirmation. If it is only Channel 5 I wonder if blame can be shared, could Channel 5 be changing or doing something that my Aura should but fails to compensate for but yours can cope with ?.

It is almost annoying enough to drive me to Freely but I will just vent my anger by biting the finger of my Korean dentist when I next see him. Actually we have not even had a whisper here about the Aura EZ for weeks, I wonder if it has proven to operate ok for people now and recording well or is it that nobody has one?
 
trog said:
It's an odd one for sure.
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If you were a novice I'd probably suggest you check that 5SD is from the correct transmitter. Or suggest you try a reset. But I expect you've already done that.
I don't have my Aura permanently connected to the internet, but I do regularly connect and update some of the apps - (checking the play store - quite often an Android TV app gets updated.) I can't remember any Humax apps being updated recently, and there is certainly no system update.
There is something peculiar with the D3&4 multiplex. The blank screen with almost no sound problem still exists - I've (not) seen it on Film4 and ITV4 recently. Whether your problems with C5 are connected in any way with that mess I don't know. I wouldn't have thought so.
That leaves a problem with your Aura, but what and why? Or there is a problem with C5SD - but it doesn't seem to be a national one. I'm sure prpr will chip in and tell me I'm talking a lot of bow locks - but D3&4 is regionalised, is it possible the local region is somehow messed up? Unfortunately, I don't think there's enough information on digitalbitrate.com about D3&4 on various transmitters that would help.

As for the Aura EZ. If no-one is winging whinging either it is an exceptionally good machine with no problems or it is a heap of :poop: and everyone's returned it. Your guess is as good as mine.
 
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EEPhil said:
If you were a novice I'd probably suggest you check that 5SD is from the correct transmitter. Or suggest you try a reset. But I expect you've already done that.
I don't have my Aura permanently connected to the internet, but I do regularly connect and update some of the apps - (checking the play store - quite often an Android TV app gets updated.) I can't remember any Humax apps being updated recently, and there is certainly no system update.
There is something peculiar with the D3&4 multiplex. The blank screen with almost no sound problem still exists - I've (not) seen it on Film4 and ITV4 recently. Whether your problems with C5 are connected in any way with that mess I don't know. I wouldn't have thought so.
That leaves a problem with your Aura, but what and why? Or there is a problem with C5SD - but it doesn't seem to be a national one. I'm sure prpr will chip in and tell me I'm talking a lot of bow locks - but D3&4 is regionalised, is it possible the local region is somehow messed up? Unfortunately, I don't think there's enough information on digitalbitrate.com about D3&4 on various transmitters that would help.

As for the Aura EZ. If no-one is winging whinging either it is an exceptionally good machine with no problems or it is a heap of :poop: and everyone's returned it. Your guess is as good as mine.
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You have given me some food for thought there thanks. I am not in an area where wrong transmitter could be an issue but I must admit I have not tried a reset as it has never resolved any previous issues for me and the prospect of getting everything back to how I like it afterwards is more of a pain than just using Ch5+1 instead. All the 4 channels on D3&4 have been good as gold for me for a long time thankfully but if your issue is regional then maybe region could be causing mine, maybe someone else will chime in and say they have the same problem in the same region.
 
EEPhil said:
I usually find that if something is going to go wrong with Film4 or ITV4 it's somewhere around 5pm, give or take an hour.
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I only ever once in a blue moon watch anything on ITV4 and am unlikely to use Film4 until the evening so maybe I am not immune.
 
My Aura won't accept series recordings on C5 HD, as mentioned by OP it failed to record Little Diasters (don't ask ) Ruben,s dale programme and the Hardacres. I've had to manually schedule a single recording for each programme. I'm on the Pontop Pike transmitter if that makes any difference.
 
Veedus said:
My Aura won't accept series recordings on C5 HD, as mentioned by OP it failed to record Little Diasters (don't ask ) Ruben,s dale programme and the Hardacres. I've had to manually schedule a single recording for each programme. I'm on the Pontop Pike transmitter if that makes any difference.
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I just tried to set a series record for Ruben,s dale programme on Ch5 HD via tonights episode in the TV guide and it worked fine, the episode also gives programme info in the schedule list so I expect it will record ok but will confirm that later.

Edit I also did the same for tonight's Little disasters, series record appears to work and gives programme info in the schedule list and "upcoming episodes" shows the series record "R" for Sunday , Monday and Tuesday's episodes however choosing info whilst in the TV guide only shows the series record "R" for Monday and Tuesday with Sundays episode empty and jumping to Sundays entry in the guide also lacks the "R"
 
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trog said:
I just tried to set a series record for Ruben,s dale programme on Ch5 HD via tonights episode in the TV guide and it worked fine, the episode also gives programme info in the schedule list so I expect it will record ok but will confirm that later.
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Mine set with no problems.
Just noticed something though. When I went to the schedule it didn't appear to be there. However, right arrow, up arrow and it appeared.
 
Veedus said:
Thanks trog, I'll keep an eye on mine to see how it behaves from now on.
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I added to my post.
EEPhil said:
Mine set with no problems.
Just noticed something though. When I went to the schedule it didn't appear to be there. However, right arrow, up arrow and it appeared.
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I added to my post, are you getting the same upcoming episodes anomaly ?
 
EEPhil said:
I'm sure prpr will chip in and tell me I'm talking a lot of bow locks
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I would never do such a thing.
There is something peculiar with the D3&4 multiplex.
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Well it's coded by BT in the cloud, so what do you expect? I wonder if they ever sorted out the Service Information EPG bug. I haven't bothered to check. Somehow I doubt it, even after all that trouble I went to to prove what was wrong. So who knows what horridness they are doing to the rest of the PIDs.
 
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